Open and close register

• Can't close register in Retail POS (X-Series)
• Do I need to close my register everyday?
• Can I adjust the counted amount on a register closure?
• My screen is stuck loading when closing a register
• Unable to open the register on Retail POS (X-Series) on iPad, getting an error: "Oops. We couldn't open the register in Retail POS (X-Series). Please try again".

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Cash management

• How to give cash out to a customer using Integrated payment type
• Will Cash Movement notes appear under the Register Closure report?
• How to perform spot checks on your cash without closing the register
• How do I enable Cash Management
• Can I disable cash management?

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Making sales

• Syncing Offline Sales in Retail POS (X-Series)
• Taking Payments for the Sale
• How to remove a sale or refund stuck on the Sell Screen
• How to add a customer to a completed sale
• How to clear errored sales on iPad

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Settings and quick keys

• How to duplicate Quick Keys layout on another Register
• Can I populate the products in the Quick Keys by Tags, Brands and Suppliers?
• How to rearrange variant products for Quick Keys
• How many keys can I have within a Quick Key layout?
• What is the maximum amount for quick key layouts?

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Sales history

• Why is there a difference between Sales History and Sales Report?
• How to add a note to a completed sale
• Can I clear or wipe out my sales data?
• How to change the customer for processed sales
• How to void an issued gift card

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Sales ledger

• How to recreate a sale that was voided
• How to fix duplicate invoice numbers
• How to manually check for payments from Xero for on account sales
• How to locate sales that have discounts applied on them?
• Can I remove a payment from a sale?

See all 12 articles