Product spreadsheets

• What is a CSV file and what is it for?
• How to bulk edit product tags in Retail POS (X-Series)
• How to change a standard product into a product with variants using a spreadsheet file
• How to activate inactive products via Spreadsheet
• Can I export my supplier list?

Inventory counts

• How to Process Inventory Counts on iPad
• Abandon an Inventory Count
• Troubleshooting Inventory Counts on iPad
• Cancel an Upcoming Inventory Count
• Can I use multiple Scanner devices for an inventory count?

Add and edit products

• Wholesale in Retail POS (X-Series)
• How to delete a supplier
• How to edit variant quantities
• How to track inventory only for certain variants?
• Does supply price include tax?

Promotions

• Can I run multiple promotions at once?
• Do Promotions and Price Books work together?
• Why is the discount applied to a sale greater than what was set up in the promotion?
• How to create a scannable promotion code
• Can I create a promotion that applies discounts when a customer buys/spends a certain amount over time?

Inventory movements

• What happens to my stock when a customer returns an item?
• Why is my inventory not updated when exchanging an item on a layaway?
• What does 'Sale (Adjustment)' mean in the Inventory Movements View?
• Can I generate a report for all inventory movements?
• How do I view all inventory movements for a product?

Stock orders and transfers

• Why has the stock order not updated the supply price of the product?
• Why did receiving a Stock Order not update a Product's inventory level?
• Can I edit the order details of a received Stock Order?
• Why are my Products not autofilling in a Purchase Order?
• Can you scan products to receive stock?

Price books

• How to add a surcharge to certain products in your store
• Can I delete the general price book?
• How to set different prices for products at different outlets
• Retail POS (X-Series) doesn't recognize my Price Book CSV import
• Price book is not applying on the Sell Screen

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