What's new in Lightspeed Retail POS (X-Series)
Retail POS
New
Use an iPad or tablet as a customer-facing display
You can now set up a customer-facing display with an iPad or tablet (iOS 16.4+ or Android 13+) running Retail POS on a web browser. On the secondary display, customers can view real-time transaction details, finalize payments, and opt in to marketing emails.
New
New variant inventory report
With the new variant report, you can filter and view available variant product inventory and create purchase orders from the report to streamline stock management and replenishment.
New
New average cost and variant filter in the Inventory movements view
A new column in the Inventory movements view shows the average cost after each movement, and if applicable, the change in average cost caused by a given movement.
A new variants filter allows you to view only movements of a specific variant across all or a specific outlet.
Update
Update supplier and outlet in purchase orders
You can now update the supplier and outlet on purchase orders that have Open or Sent statuses, without having to cancel and recreate the order.
Update
Automatic category matching for product imports
When importing products in bulk using a CSV file, categories that don’t have a match in Retail POS will now be created automatically, reducing manual work and improving import accuracy.
Lightspeed Scanner
New
Update
New and improved functionality in the Scanner app
Lightspeed Scanner has new and improved functionality to help you manage your catalog and inventory more efficiently and with greater flexibility on the shop floor and in your stockroom:
- Edit products fields like brand, categories, tags, inventory, and pricing and add new brands or categories directly in the Scanner app.
- Add new inventory adjustments, including positive reasons and custom reasons, in the Scanner app like you do in Retail POS using a web browser.
- Partially fulfill orders, update stock availability statuses, and use the sort and filter functionality on the Fulfillments screen to manage your inventory.
- Search for specific purchase orders, transfers, or fulfillments on all inventory pages to quickly find and action on an order.
- View, create, and edit purchase orders from the new Orders page in the Scanner app.
Update
Update to product bin location visibility
When packing a fulfillment, product bin locations now appear as expected in the Scanner app.
eCom (E-Series)
New
EU
Enable EU GARAN labels in your eCom store
As of September 27, 2026, merchants selling to customers in the EU through an online shop are required to display the harmonized legal-guarantee notice on their website. If producers have shared information on certain commercial guarantees of durability they offer on products you sell, you are also required to display associated GARAN labels so customers can easily identify applicable products. Learn more on the European Commission’s website.
You are responsible for complying with all applicable laws and regulations. Consult with your own legal counsel for requirements governing your specific circumstances. Information provided in the help center is for general informational purposes only and should not be considered legal advice.
Integrations
New
Ship from your store with ShipStation
With the ShipStation integration, you can offer your customers a shipping option at your in-store register. After taking payment and collecting shipping information, the order can be fulfilled in ShipStation.
Retail (X) app
Retail (X) app version 6.23.0, 6.24.0, and 6.25.0 have been released
Feature updates
- Label printing from the Dashboard > Products page is now available on the iPad register for Zebra ZD410 and ZD411 label printers.
- The payment screen now displays separate Lightspeed Payments and manual card entry buttons with a tutorial view to help cashiers enter card details manually.
- Sale receipts and reprinted receipts both clearly display fulfillment section headers, like For delivery.
- You can now print partial packing slips from the Sales history > click a sale row to expand > Fulfillments tab > View fulfillments > Print packing slip.
- Receipt barcodes now use an updated format for more reliable scanning and sale lookup.
Technical improvements
- Refunds for sales with order-level discounts now display the applied discount amount instead of a warning message.
- When switching users, pressing Enter on a physical keyboard successfully submits the entered password.
- All errored sales now appear in the Sales history.
- Certain third-party Bluetooth barcode scanners can now find and attach customer codes on the Sell screen.
- Tips now properly attach to the total sale amount when entering card details manually.
- Out-of-stock items can no longer be marked for immediate fulfillment during returns and exchanges.
- Receipts printed at the end of a sale now display the same barcode as reprinted Sales history receipts, including gift receipts.
- Adding a Zebra label printer via manual network entry on an iPad running iOS 17 no longer results in a frozen setup wizard when saving.
- Searching for a variant product now shows the variant image instead of no image or the parent product’s image.
- Improvements made to how the app handles interrupted or retried Lightspeed Payments payments for more reliable payment records, register closures, and payment reporting.
As of Retail (X) app version 6.24.0, iPad registers must be running iOS 17+ to receive the latest app updates.
What's new in the Help Center
Update
Using the inventory movements view
Monitor inventory movements to identify discrepancies and improve efficiency.
Update
Editing variant products
Edit variant attributes and other variant product details.
Update
Saving customer payment methods with Lightspeed Payments
Securely store card details to streamline repeat purchases for returning customers.