If more than one person in your retail business is responsible for purchasing inventory, you can invite additional buyers to connect their NuORDER accounts to Retail POS (X-Series). This ensures that all purchase orders created by your team are centralized and visible within the same POS.

Understanding user roles

Two roles control access to the NuORDER integration:

• Admin: Can connect the NuORDER integration. Can manage team members and assign roles.
• Buyer: Can create purchase orders in NuORDER. Can view and import orders into Retail POS.

Adding a buyer to your account

Once your NuORDER and Retail POS accounts are connected, you can invite multiple buyers to your account. This allows your team to create purchase orders while keeping everything synced in Retail POS.

Buyers added to Retail POS must already have an active NuORDER account.

To invite a buyer:

1. In Retail POS, navigate to the Wholesale page.
2. Scroll to Manage team.
3. Click Invite buyer.
4. Enter the email address linked to their NuORDER account.
5. Click Send invitation.

The invited user will receive an email. After accepting the invitation, they can start placing orders in NuORDER. All their purchase orders will appear in Retail POS.

Only the admin user can disconnect from NuORDER. If the connection is disconnected, all buyers will be removed from the integration. Currently, there is no way to remove a single buyer from a connected account.

Changing user roles

When a user is invited to your NuORDER account, they are initially assigned the Buyer role. An existing admin can later promote them to Admin if needed.

To change a user’s role:

1. In Retail POS, navigate to the Wholesale page.
2. Scroll down to the Manage team and click Visit NuORDER. This will open your NuORDER dashboard.
3. In NuORDER, go to Settings > Buyers.
4. Locate the user.
5. Use the Role dropdown to select Admin or Buyer.
6. Confirm your changes.

Your account must always have at least one Admin.

Removing a buyer from your account

If a buyer is no longer part of your organization, you can remove them from your retailer profile in NuORDER.

To remove a buyer:

1. In Retail POS, go to the Wholesale page.
2. Scroll to Manage team and click Visit NuORDER. This will open your NuORDER dashboard.
3. In NuORDER, go to Settings > Buyers.
4. Find the user and click the delete icon.
5. Confirm by selecting Remove buyer.

Brands manage their own company records. You may need to contact individual brands to fully remove the user from their systems.

What's next?