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October product updates roundup

What's new in Lightspeed Retail (X-Series)
 

What's new in Lightspeed Retail (X-Series)

Lightspeed Retail POS

Update

Improvements to the bulk import tool

Product imports page showing new UI and AI assistant button.

When importing products into Retail POS, the mapping fields process has been improved:

  • You no longer have to scroll horizontally when mapping columns, you can now make updates by scrolling down the page.
  • You can now use AI (sparkle icon) to intelligently match fields between your CSV file and Retail POS fields.

Some feature rollouts are in progress and may not be available in your account.

Update

View total purchase order quantity and cost

Orders page with total quantity and cost of purchase orders highlighted.

You can now view the total quantity and cost of purchase orders on the Stock Control page for improved high-level visibility on your inventory.

Update

Edit partially received purchase orders

Partially received purchase order with Edit order button highlighted.

You can now edit purchase orders that have been partially received. Once an order has been partially received and has deliveries in Draft, Sent, or Dispatched states, users with appropriate permissions can:

  • Add new line items to the order.
  • Increase or decrease line item quantities.
  • Set line item quantities to zero.

Any updates made to the purchase order automatically sync to the associated draft or dispatched delivery records, making the PO the source of truth and maintaining consistency across Retail POS.

Learn more

Update

Enhanced addresses in customer profiles

Shipping and billing address fields, showing Billing address matches shipping address checkbox.

Entering and managing addresses has been improved in Retail POS:

  • Mailing address is now Billing address and Physical address is now Shipping address.
  • Google Autocomplete has been added to address fields to improve speed and accuracy of entries.
  • ZIP and postal codes (US and Canada) are validated by format.
  • US states and Canadian provinces can be selected from a dropdown list.

This update allows for further shipping feature improvements.

Learn more

Update

Multiple line items consolidated into one

Product details on the Sell screen showing items combined into one line and Split quantity button.

Adding or scanning multiple instances of the same product during a sale will automatically combine the entries into a single line item by default to help streamline checkout and shorten receipts. This feature is currently available in Training mode only.

Learn more

Update

New and improved Edit transfer page

The design of the Edit transfer page has been refreshed and now allows you to update transfers in one place for streamlined transfer management.

Learn more about transfers

Update

New Recommendations filter to exclude products in unfulfilled sales

Filter dropdown with include or exclude unfulfilled sales and services option.

To prevent accidental over-ordering, the Recommendations modal has a new filter to exclude products from unfulfilled sales that are already in open orders.

Learn more

Lightspeed eCom (E-Series)

New

Add custom dropdowns to your site header

Dropdown menu for product categories on Instant Site

The new Instant Site navigation menu lets you add custom dropdowns to your website header, including custom links within dropdown menus, giving your more control over dropdown content and flexibility in setting up website navigation.

Learn more

Update

Improvements to the omnichannel order cancellation flow

Paid online orders that were cancelled in eCom are now properly reflected in Retail POS, for greater consistency and more accurate inventory management across channels.

Update

Updates to notifications in the navigation bar

Navigation bar showing no new messages and a pigeon illustration.

In an earlier update, eCom order notifications were added to the Retail POS top navigation bar (bell icon). To keep things more organized, notifications will only be visible for 2 weeks and then removed automatically after that time. 

If you don’t have any recent notifications, you will see the You have no new notifications message (and your Retail POS pigeon) in the notification area.

New

Add size charts to products in your eCom store

A size chart popup on a product page.png

You can add customizable size charts to product categories in your online store so customers can open a popup to view product sizes and measurement tips.

Learn more

Retail (X) app

Update

Retail (X) app updates

Retail POS (X) version 6.9.0 has been released for improved register performance:

  • Removed the expanded customer details summary view. Customer details modal now opens when clicking on a customer.
  • Improved app modal stability.
  • Improved Customer Facing Display pairing.
  • Improved experience for users running iPad OS 26.

What's new in the Help Center

Update

Understanding personal tokens in Retail POS

Learn how to use personal tokens to grant developers access to Retail POS through API.

Learn more

Update

Editing variant products

Learn how to edit and delete variants and fix duplicates.

Learn more

Update

Deleting outlets and registers

Learn how to remove outlets and registers you no longer need, or transfer outlets between accounts.

Learn more

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