A sizing chart provides a range of sizes and corresponding measurements, such as waist or hip, to help customers select their best fit for clothing, footwear, accessories, etc.

You can add customizable size charts to product categories in your Lightspeed eCom (E-Series) online store to show the difference between product sizes and provide measurement tips. A size chart is automatically attached to product pages for all the category items, and customers can open it in a pop-up.

Creating size charts for product categories in eCom

You can create size charts for product categories in your eCom online store using pre-designed, customizable templates. By default, a size chart template includes a sample table with sizes and corresponding measurements, as well as tips on how to measure, but you can include any other guidance, like images or videos, using the built-in text editor.

To create a size chart for a product category:

1. From Retail POS, go to the Online tab > Settings > General > Cart & Checkout.  
2. Scroll down to the Size charts block, then click Add Size Chart. 
3. On the opened page, click + Create Size Chart.
4. Select a template that suits your size chart best (for example, “Footwear”).
5. Edit the size chart template so that it reflects your sizing range and click Next Step.
6. Select a product category to attach this size chart to, then click Apply. One size chart can belong to several categories.
7. Click Create and Display to publish the size chart, or click Create Without Display to finish creating the size chart without making it available for customers on product pages. You can enable or disable size charts later.

That’s it! You’ve created a size chart and assigned it to a product category in your eCom online store. If the size chart is currently enabled, it will be displayed on product pages for all the category items. Customers can click the “Size chart” link to view it in the pop-up on the right side of the page:

To add more size charts to your online store, go to the Online tab > Settings > General > Cart & Checkout > Manage Size Charts in Retail POS or to Catalog > Size Charts in the eCom admin panel.

A store category can have only one size chart attached to it. If a category already has a size chart and you assign a new one to it, the existing size chart will be replaced. In case no other categories are assigned to this size chart, it will be moved to drafts and hidden from the online storefront. You can later edit the size chart draft to assign it to store categories.

Editing size charts in eCom

After you add a size chart to your eCom online store, you can edit it. For example, if later you want to give more detailed instructions on how to take body measurements, or you want to attach the size chart to another online store category.

To edit a size chart:

1. From Retail POS, go to the Online tab > Settings > General > Cart & Checkout > Manage Size Charts (or to Catalog > Size Charts in the eCom admin panel). On the opened page, you will see a list of size charts you’ve created.
2. Click Actions > Edit for the size chart that you want to adjust.
3. Edit the size chart name and content and/or assign it to another online store category.
4. Click Save.

That’s it! Now the updated size chart will appear in your eCom online store.

Enabling, disabling, and deleting size charts in eCom

You can enable, disable, or permanently delete size charts that you have in your eCom online store. If you disable a size chart, it is no longer displayed on product pages. You can enable the size chart back when you need it.

To manage size charts:

1. From Retail POS, go to the Online tab > Settings > General > Cart & Checkout > Manage Size Charts (or to Catalog > Size Charts in the eCom admin panel). On the opened page, you will see a list of size charts you’ve created.

2. To enable or disable a specific size chart in your online store, switch the toggle next to it:

   

3. To delete the size chart completely, click Actions > Delete and confirm deletion.

Changing the size chart link position on the product page in eCom

You can change where the size chart link appears on the product page in your eCom online store. For example, if you want to display it right below the product name. 

Generally, it’s recommended to place the size chart link after product options and to put the "Size" attribute at the end of the options list. This way, customers will see the link right next to the sizes. Learn how you can sort attributes on the product page →

To change the size chart link position on the product page:

1. From Retail POS, go to the Online tab > Webstore > Design.
2. Scroll to Sidebar.
3. Drag and drop the Size chart link element.

The changes are saved automatically.

Changing size chart placement on the product page is currently not supported for stores using the Lightspeed eCom sitebuilder. In these stores, size charts have a fixed position after product options.