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May product updates

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What's new in Lightspeed Retail (X-Series)

Lightspeed Retail POS

Update

Mandatory multi-factor authentication for Admin users

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To better protect your account and improve security, multi-factor authentication (MFA) is now required for all Admin and Owner accounts. Admin users can click the Get started button when logging into Retail POS to set up MFA.

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New

On account payments for unfulfilled sales

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You can now put fulfillment sales On account for your customers as full or split payment.

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New

Match products with B2B Catalog

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When importing products from the B2B Catalog, you can now match them to products that might already exist in your catalog. You can also edit variant attribute names of imported products without breaking the link to the product in the B2B Catalog.

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Update

Automatic data loading for Inventory and Sales reports

As you scroll to the bottom of your Inventory and Sales reports, the next page of data starts loading in the background for faster access to your data.

Update

Improvements to generating invoice number

Improvements to invoice number generation significantly reduces the likelihood of duplicate invoice numbers when transacting on web and iOS Sell screens.

Update

Improvements to the Retail POS (X) app

Improvements to the Retail POS (X) app:

  • Help ensure accuracy when displaying store credit total for a customer after a store credit refund. 
  • Allow clocking in and out even when the register is closed.
  • Enable merchants using the Services module to collect detailed information on an item to be serviced during collection.
  • Improve Socket Scanner library functionality.

Lightspeed eCom

Update

Improved checkout experience for multi-locations

When browsing your eCom site, your customers can now more easily find which location with stock is closest to them. Locations will display in order of proximity to your customer and ones that do not have stock will move to the bottom of the list.

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Lightspeed Payments

New

UK

Instant payouts for UK Lightspeed Payments customers

With Instant Payouts, eligible Lightspeed Payments merchants in the UK will be able to request access to funds immediately after a transaction, including on weekends and holidays.

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New

Lightspeed Payments offline mode

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Lightspeed Payments relies on a stable internet connection to process payments. In the event your internet connection is unstable or temporarily unavailable, you can enable offline mode to continue to process payments until the connection is restored.

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Update

Improved Smart Terminal (WisePOS E) integration

Improved integration with the Smart Terminal (WisePOS E) payments terminal means a smoother setup and more stable communication with the terminal through an internet connection instead of the local area network.

Lightspeed Scanner

New

Inventory adjustments on the Scanner app

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You can now adjust your stock using the Scanner app to write-off inventory for items that are damaged, expired, used internally, or stolen. Users with permission to adjust inventory can adjust negative inventory on Scanner using the same pre-defined adjustment reasons available on the Catalog page.

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What’s new in the Help Center

Update

Setting up and using the Display (X-Series) app for a customer-facing display

Set up the Display app and use it during sales.

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Update

Updating a price book

Update price books manually or in bulk using a spreadsheet.

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Update

Multi-factor authentication (MFA) in Retail POS

Add an extra layer of security to your user accounts with MFA.

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