How discounts affect the loyalty amounts of your products depends on what type of loyalty amount you set for your products. You can set two types of loyalty amounts:

1. Custom loyalty amounts, where you set fixed loyalty amounts for specific products.

   

2. Regular loyalty amounts, where the loyalty amount of your products is determined by the loyalty percentage (earning ratio) in your Loyalty settings.

   

When you discount products with custom loyalty amounts, customers will earn loyalty based on the full price of the products. This also applies when you manually discount products using the Discount button (either for a percentage or dollar discount).

When you discount products with regular loyalty amounts, however, customers will earn loyalty based on the new price of the products.