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Adding, editing, and viewing products in Lightspeed Scanner (X-Series)

When using the Lightspeed Scanner app, products that are not currently in your Retail POS catalog can be added quickly within the app, without having to return to your office computer. It also lets you add key product data needed to get your product on Retail POS (X-Series) and ready to sell right away.

Adding products

  • Adding a standard product for iOS

    1. In the Scanner app for iOS, tap the Products tab.
    2. Tap Add Product.

      Products tab showing options for Search products, Camera scanner, and Add product.

    3. Enter the name of the product into the Product name field.
    4. Ensure Standard product is selected.

      Add product screen with Standard product selected.

    5. Tap the Add new image box to add an image to your product. On the menu displayed, select whether you wish to add an image from your Camera, Photo library, or Paste from clipboard, then take, select, or paste the relevant image.
    6. Enter a SKU Code if you wish to customize the SKU. If you wish to scan the SKU directly from the product, select the barcode icon in the field to open your device’s camera. Leave the field blank for the SKU to be automatically generated.
    7. Enter the product Supply price. If you are unsure of the supply price, it is important to obtain and enter this information before creating the product to ensure accurate reporting.
    8. To generate a Retail Price by markup percentage, enter the value into Markup, or simply enter the retail price into the Retail price section.
    9. Tap Save.

      If you opted to have the SKU automatically generated, select Auto-generate Code from the dialog box that opens.

    10. Tap Save again to finish.

    Adding a product with variants for iOS

    1. In the Scanner app for iOS, select the Products tab.

      Products tab showing options for Search products, Camera scanner, and Add product.

    2. Tap Add Product.
    3. Enter the name of the product into the Product name field.
    4. Select Product with variants.

      Add product screen with Product with variants selected.

    5. Tap Add variant.
    6. Enter the Variant attribute, such as Size.
    7. Enter the Value, such as Small. There can be multiple values for each attribute.

      Add variants screen showing Variant attribute of Size and variant value of Small.

    8. If you require more attributes for the product, select Add another attribute and repeat steps 6-7. Otherwise, tap Save.

      Add products screen showing products with variants. The three variants listed are now Small, Medium, and Large.

    9. For each variant you have just created, select the variant to expand and add further details.

      Expanded variant page for the variant of Small, with options to input an SKU code, adjust pricing, or Delete variant.

    10. Enter an SKU Code, or leave it empty to automatically generate one.

      You can also use the scanner to scan a barcode by tapping the icon, which opens the rear-facing camera.

    11. Enter the product Supply price. If you are unsure of the supply price, it is important to obtain and enter this information before creating the product to ensure accurate reporting.
    12. To generate a retail price by markup percentage, enter the value into Markup, or simply enter the retail price into the Retail price section. If all variants are to have the same Supply price and Retail price, select the Apply pricing to all variants toggle to apply to each variant.
    13. Tap Save.
    14. Once the product information has been added for each variant, tap Save.
    15. Tap Save again to finish.
  • Adding products with Scanner (X-Series) app for Android only supports adding standard products at this time.

    Adding a standard product for Android

    1. Navigate to the Products tab.
    2. To add a new product, tap Add product.

      Lightspeed Scanner products page.

    3. Enter the product name in the Product name field.
    4. Tap the Add new image box to add an image to your product. On the menu displayed, select whether you wish to add an image from your Camera or Photo library, then take or select the relevant image.
    5. Enter an SKU code, or leave it empty to automatically generate one.

      You can also use the scanner to scan a barcode by tapping the icon, which opens the rear-facing camera.

    6. In the Pricing section, enter the Supply price.
    7. Enter a Markup percentage or fill out the Retail price section. Whichever one you complete, the other field automatically updates.

      Add product page with options to enter product name, upload images, input an SKU code, adjust pricing, or adjust pricing.

    8. Tap Save. You'll return to the main Products screen with a confirmation that your product was added.

Editing products

  1. Navigate to the Products tab and search for a product by name or scan the product barcode, then tap the product to select it.

    Searching for a product to edit in the Scanner app.

  2. Tap Edit product.

    Once the product is selected, tap Edit in the top right of the screen.

  3. Edit the product information as required.

    The product information page showing the information which can be edited.

    Standard product images can be added by tapping Add new image and selecting the relevant image from your files.

    To mark an image as the primary image for a product, long-press the image until an option modal opens and select Make primary image.

    To delete an image, long-press the image until an option modal opens and select Remove image.

    Images for variant products cannot be added or edited in Lightspeed Scanner.

    Adding, removing and making images primary on the Scanner app.

  4. When you're done editing, tap Save.

Edits to product information using Lightspeed Scanner are recorded in Sales history.

Looking up products

  • Looking up products for iOS

    To look up products on your device, navigate to the Products tab. Products can be searched for using either the search products field or the barcode scanner.

    To manually search for products, start typing the product name in the Search products field.

    Products page showing search bar, with relevant search results displayed.

    To use the barcode scanner, tap Camera scanner to bring up the rear-facing camera.

    Products page with Camera scanner option emphasized.

    The rear-facing camera opens with the barcode scanner so you can scan your product’s barcode to look up its details.

  • Looking up products for Android

    To look up products on your device, navigate to the Products tab.

    Products can be searched for using either the search products field or the barcode scanner. To manually search for products, start typing the product name in the Search products field.

    Products page with a product keyword entered in the search bar.

    To use the barcode scanner, simply select this option on the main screen of the Scanner app.

    Products page showing the barcode scanner feature under the search bar.

    The rear-facing camera opens with the barcode scanner so you can scan your product’s barcode to look up its details.

    Mobile rear camera opened to scan barcodes.

Viewing product information

  • Item main page for iOS

    Here is where you'll find all the information about your product, including how many variants there are (if applicable), total inventory, supplier price, retail price, and more. Tap one of the categories to access more information.

    A specific product's page with category options of Inventory, Pricing, Details, and Serial Numbers.

    • Inventory: This section shows how much inventory you have of the item in each of your outlets.
    • Pricing: The pricing section shows the range of the retail price between variants (if applicable). Tap each variant to get that variant's specific pricing information.
    • Details: This section has detailed product information, including brand, type, description, tags, supplier, and supplier price.
    • Serial numbers: If the item has a serial number attached to it, a checkmark appears under this section.
    • Custom field:* *Enterprise plans only. You can create custom fields, such as QR codes or loyalty codes.
  • Item main page for Android

    Here is where you'll find all the information about your product, including how many variants there are (if applicable), total inventory, supplier price, retail price, and more. Tap one of the categories to access more information.

    Item main page with drop-down menus for product information.

    • Inventory: This section shows how much inventory you have of the item in each of your outlets.
    • Pricing: The pricing section shows the range of the retail price between variants (if applicable). Tap each variant to get that variant's specific pricing information.
    • Details: This section has detailed product information, including brand, type, description, tags, supplier, and supplier price.

What's next?

Reviewing a product's history in your catalog

Learn how to review all changes made to a product over time.

Learn more

Performing inventory counts in Lightspeed Scanner

Improve inventory counting efficiency with Scanner.

Learn more

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