When your NuORDER and Retail POS (X-Series) accounts are integrated, approved purchase orders sync automatically to Retail POS.
To help prevent duplicate products and ensure inventory from your purchase orders is received against the correct items, products in your Retail POS catalog can be linked to corresponding products and variants in a NuORDER supplier catalog.
You can review and manage these links from Wholesale > Product links in Retail POS. The Manage product links page gives you visibility and control over the connections between your Retail POS catalog and supplier products in NuORDER.
From this page, you can:
- Review existing product links.
- Link products before importing future purchase orders.
- Search for and select a different supplier product or variant.
- Remove incorrect or outdated product links.
Understanding product links
A product link connects a product or variant in your Retail POS catalog with the corresponding product or variant in a NuORDER supplier catalog.
Accurate product links help Retail POS recognize products that already exist in your catalog when you import purchase orders from NuORDER. This helps prevent duplicate products from being created and ensures received inventory is added to the correct Retail POS product and variant. For example, you can link a blue, size M variant in your Retail POS catalog to the corresponding blue, size M variant in the supplier’s NuORDER catalog.
The Manage product links page is organized into two tabs:
- Linked products: Products in your Retail POS catalog that already have an active link to a product in a NuORDER supplier catalog. Use this tab to verify or remove existing links.
- Not linked products: Products in your Retail POS catalog that don't currently have a supplier link. Use this tab to review recommended matches or manually link products to a NuORDER supplier catalog.
Searching and filtering products synced from NuORDER
You can search and filter the products displayed on the Manage product links page to quickly find the products you want to manage.
To find synced products from NuORDER:
- In your Retail POS (X-Series), navigate to Wholesale tab > Product links.
- Select Linked products or Not linked products, depending on the products you want to manage.
- Use the product search to search by product name, SKU, handle, or supplier code.
- Optionally, select a Brand.
- Click Search.
- Click Clear filters to reset the filters.
Reviewing linked products synced from NuORDER
Linked products are products that already have an active association between a NuORDER supplier product and a product in your Retail POS catalog.
Reviewing these links can help you confirm that products and variants are associated with the correct supplier items before importing future purchase orders.
To review linked products:
- In your Retail POS, navigate to Wholesale > Product links.
- Select the Linked products tab.
- Find the product you want to review.
- Expand the product family to view its individual variants.
- Compare the Retail POS variants with their linked supplier variants.
Confirm that attributes such as size, color, and style are linked to the corresponding supplier variants.
Linking products before importing a purchase order from NuORDER
On the Wholesale page, use the Not linked products tab to link products in your Retail POS catalog to products in a NuORDER supplier catalog before importing a purchase order.
Pre-linking products can help reduce product-matching issues when future purchase orders containing those products are imported.
To link an unlinked product to a NuORDER supplier catalog:
- In your Retail POS, navigate to Wholesale > Product links.
- Select the Not linked products tab.
- Find the product you want to link.
- Expand the product to review its variants. Retail POS can recommend matches based on matching product identifiers, such as UPC or EAN.
- Complete one of the following:
- Click Accept to approve a recommended variant match.
- Click Accept all to approve all recommendations in the product family.
- Click Change to search the supplier catalog and select the correct product or variant manually.
After a product is linked, it moves to the Linked products tab.
Selecting a different supplier product or variant in Retail POS
On the Wholesale page, use the Not linked products tab to review recommended matches between products in your Retail POS catalog and products in a NuORDER supplier catalog.
If a recommended match is incorrect, or you want to link the product to a different supplier product or variant, you can search the supplier catalog and select the correct match.
To select a different supplier product or variant:
- In your Retail POS, navigate to Wholesale > Product links.
- Select the Not linked products tab.
- Click Change next to the product or variant.
- In the Change product variant window, review the supplier product variant.
- Enter product name/SKU/whatever in the Search local catalog field to find the corresponding product in your catalog in Retail POS.
- Expand the Retail POS product to view its variants.
- Select the correct variant.
- Click Save changes.
You can also click New variant to create a variant under the selected Retail POS product, where available.
After the match is saved, the supplier variant is linked to the selected Retail POS variant.
Unlinking products from a NuORDER supplier catalog
On the Wholesale page, use the Linked products tab to remove an existing link between a product in your Retail POS catalog and its corresponding product in a NuORDER supplier catalog.
You might unlink a product if it was linked to the wrong supplier product or if you no longer want to maintain the connection, for example, if you no longer purchase that product from the supplier.
You can unlink:
- An entire Retail POS product family from the linked NuORDER supplier product, including all associated variants.
- An individual Retail POS product variant from its linked NuORDER supplier variant.
Unlink products carefully, particularly when there are purchase orders waiting to be imported. Removing a required product link may cause the product to require review during the next import.
To unlink a product from a NuORDER supplier product:
- In your Retail POS, navigate to Wholesale tab > Manage product links.
- Select the Linked products tab.
- Find and expand the product you want to manage.
- Unlink the product family or individual variant.
After a product is unlinked, it is removed from the linked-products view and is no longer associated with that NuORDER supplier product. You can link it again later.