The Add product and Edit product pages have been redesigned to improve navigation and make product information updates easier, especially for large catalogs.

Previously, all product information sections were listed on one page when adding or editing a product. Once the feature has been rolled out, product information sections will be organized in overview tabs at the top of the page:

• General tab: Add or update product information, channel availability, images, variant or composite products, price points, tax settings per outlet, and online customer input fields.
• Inventory tab: Add or update SKU codes, suppliers, reorder points and min/max quantities, and product packaging relationships for the product and its variants, if applicable.
• Marketing tab: Manage how customers earn Loyalty on the product.
• Shipping and delivery tab: Add or update weight and dimensions to calculate shipping costs for products sold online.

This update will gradually roll out to all Retail POS (X-Series) accounts starting in June, 2026. No action is required. When the feature is enabled in your account, you will see the new overview tabs at the top of the Add product and Edit product pages.

If the update hasn’t rolled out to your account yet, continue following the existing steps to add standard, variant, or composite products or to edit products. Otherwise, follow the steps below to add or edit products using the new overview tabs on the Add product and Edit product pages.

Adding products using the new overview tabs

1. In Retail POS, navigate to Catalog > Products.
2. Click Add product.

3. Click the General tab.

   

   1. Add a product name and description, select a brand from the dropdown, add tags for filtering and reporting, assign product categories, select where to sell your product (in-store and/or online), and upload product images.
   2. Select the standard, variant, or composite product type.
   3. Set a price point and adjust the markup, margin, and retail price as needed.
   4. Adjust the tax setting per outlet, if needed.
   5. If the product is available to sell online, optionally add customer input fields to collect additional information from customers.

4. Click the Inventory tab.

   

   1. Add or adjust SKU and other product codes as needed.
   2. Select a supplier, optionally add a supplier code, and set a supplier price.
   3. In the Inventory levels section, select a replenishment method and set reorder points/quantity or min/max quantity and a location for the product for each outlet.
   4. If the product comes in different packaging sizes, you can set up product packaging relationships to link it to other SKUs.

   For products with variants, scroll down to the Variants section, click to expand the variant row, and click the tabs to add Inventory, Image, Price, Tax, Marketing, and Shipping information per variant.

   

5. Click the Marketing tab. If you have Loyalty enabled in your store, select whether the product will Earn default loyalty or Earn custom loyalty.

   

6. If the product is available to sell online, click the Shipping and delivery tab to add weight and dimensions to calculate shipping costs.

   

7. Click Save at the top of the page to add the product to your catalog.

Editing products using the new overview tabs

1. Navigate to Catalog > Products.
2. Scroll or use the filters to find the product you want to edit.

3. Click the pencil icon next to the product or click to expand the product row > Edit.

   

4. In the General tab, update product information, channel availability, images, price points, tax settings per outlet, and online customer input fields as needed.

   

5. Click the Inventory tab to update SKU codes, suppliers, reorder points and min/max quantities, and product packaging relationships as needed.

   For products with variants, scroll down to the Variants section, click to expand the variant row, and use the tabs to update Inventory, Image, Price, Tax, Marketing, and Shipping information per variant.

6. Click the Marketing tab to update how customers earn Loyalty on the product.
7. If the product is available to sell online, click the Shipping and delivery tab to update weight and dimensions to calculate shipping costs.
8. Click Save at the top of the page to apply your changes.