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Managing promotions in Retail POS

Both basic and advanced promotions that you create appear on the Catalog > Promotions page. From here, you can see details for each promo by clicking it in the list. You can edit promotions, view products included in promotions, duplicate promotions, end them early, or delete them permanently. 

The Free shipping discounts are applied to online sales only and you can manage them from your Lightspeed eCom admin.

Editing promotions

After creating a basic or advanced promotion, you can change it—add more items to sale, increase or decrease discounts, change the ending date, and so on. 

To edit a promotions: 

  1. Go to Catalog > Promotions
  2. Find the promotion that you want to edit. Use the search field to speed up search. 
  3. Click the promotion in the list to see its details. 
  4. Click Edit promotion
  5. Make changes and then click Save.

Changing the ending date of promotions

Your promotion will automatically end on the end date that you've specified during its setup. You can change the end date to end the promo earlier or later. 

To change the end date of a promotion: 

  1. Go to Catalog > Promotions
  2. Find the promotion that you want to edit. Use the search field to speed up search. 
  3. Click the promotion in the list to see its details. 
  4. Click End Early
  5. (To reschedule) Click Set new end date or time, specify the new date, then click Set end date
  6. (To end early) Click End promotion.

Duplicating promotions

You can duplicate a promotion to speed up new promo creation. That is useful if you create tiered or progressive promos where you just need to change the quantity of purchased items and the discount volume. 

To duplicate a promotion: 

  1. Go to Catalog > Promotions
  2. Find the promotion that you want to edit. Use the search field to speed up search. 
  3. Click the promotion in the list to see its details. 
  4. Click Duplicate
  5. Enter a new name and description. 
  6. Update settings that you wish to change. 
  7. Click Save.

Deleting promotions

You can permanently delete a promotion. 

To delete a promotion: 

  1. Go to Catalog > Promotions
  2. Find the promotion that you want to edit. Use the search field to speed up search. 
  3. Click the promotion in the list to see its details. 
  4. Click Delete. Then — Delete promotion.

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