New

Create custom statuses and email deposit requests for Services

To better align with your service workflows, you can now create, edit, and delete custom statuses. You can also reorder statuses so they are displayed and follow the order that makes the most sense for your business.

Merchants using Lightspeed Payments can also now email a deposit request directly from the Edit services page, for greater control over how you collect deposits and payments for service sales.

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Update

Purchase order view page enhancements

Multiple updates to the purchase order view page simplify:

• Printing orders
• Emailing orders to multiple recipients (including CC/BCCing) and saving and sending emails from the Edit page
• Importing via CSV
• Customizing visible columns when viewing orders
• Configuring additional permission controls

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Update

Save progress while receiving stock

Previously, any work done on the Receive stock page would be lost if you navigated away or refreshed. Now, you can save and continue later without starting over, including any distributed landed costs applied.

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New

Edit min/max replenishment quantity for products in bulk

You can now set or update minimum and maximum quantity replenishment levels in bulk on the Products page.

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Update

Inventory movement page improvements

On the inventory movements view page, you can now click the Fulfillment event type in the Movement column to open the associated Fulfillment page record.

You can also filter movements by the Fulfillment option in the Movement dropdown at the top of the page.

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Update

Automatic taxes for delivery sales in the US

If you have an outlet in the United States, you can enable the Automatic tax calculation for delivery sales setting to automatically calculate taxes when items are marked for delivery. Sales taxes will be automatically calculated for items marked for delivery with a valid shipping address in one of the nexus states.

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Update

Shareable pay links for payment requests

Generate a shareable pay link for a payment request and send it to customers via SMS, WhatsApp, or other messaging channels, in addition to the existing email delivery option.

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Update

EU

UK

Updated verification process for Lightspeed Payment applications

As of April 1, 2026, merchants applying for Lightspeed Payments in the Netherlands, Belgium, Ireland, or the UK will need to meet certain identity and business verification requirements to comply with updated regulations. Lightspeed Payments and payouts will only be enabled once all required information has been collected and verified.

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Update

Customize footer layouts for your website

The eCom site builder now includes customizable footer layouts. Choose between a basic or expanded template for your footer information and customize colors, fonts, and included links to suit the look and feel of your website.

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Update

Add file upload field for online products

Add a file upload field on the product page to allow customers to attach files such as images, text files, or videos to the product or service they order online.

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Update

Android

Updated minimum device requirements for Tap to Pay

The minimum device requirements needed to run the Tap to Pay functionality on the Android Scanner app have been updated:

• Phones, tablets, or handheld devices must be running Android version 13+
• Security updates must be installed within the past 12 months for Android devices.

Update

Expand wholesale sourcing options with Faire

Connecting your Faire and Retail POS accounts allows you to automatically add products purchased on Faire (and associated product details) to Retail POS. After setting up the integration, you can sync and manage products ordered on Faire in Retail POS.

Using Faire alongside Lightspeed Wholesale (NuORDER) can expand your wholesale sourcing options within Lightspeed.

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Update

Retail POS (X) version 6.15.0 and 6.16.0 have been released

Feature updates

• Admin users can now grant Cashiers specific permissions to troubleshoot scanners, printers, customer-facing displays, and Lightspeed Payments terminals directly from the iPad.
• Unless specific permissions are granted, the Account and Quick Keys sections in Settings are now hidden by default, ensuring users see only what they have permissions to access.
• Admin users can now remove Quick Keys permissions for Managers on the iPad register.
• Instead of creating negative inventory for fulfillments, true inventory levels are now displayed on the iPad register.

Technical improvements

• Scanning a barcode will no longer occasionally add a previously deleted version of the product to the sale.
• The app remains open when switching users while opening a register.
• The Dashboard no longer resets unexpectedly.
• Tip amounts no longer briefly display as subtracted from On account balances.
• Cash concealment is now working as expected.
• The Collect button for cash payments has been restored on iPads running older iOS versions.
• The Sell Screen dropdown no longer spans the length of the page.

Tip

Watch out for fake calendar invites

Did you know that scammers can bypass email spam filters by adding invites with malicious links or attachments directly on your calendar? These unexpected invites, also known as "phantom meetings", use your trust in calendar tools to trick you into sharing private information.

Keeping your calendar secure

• Don't click the bait: If you receive an unexpected or suspicious meeting invite, don’t click any links (including Join or Cancel) or open any attachments. These may lead to fake login pages designed to steal your credentials or install malware on your device.

• Report and remove the invite: In your calendar, click the suspicious event and look for options to Report as spam or Mark as junk. Reporting can help improve spam filters and may reduce similar invites in the future.

  

  You may not receive an invite notification email, but if you do, you should report it as phishing.

Stay cautious, your calendar is just as important to protect as your inbox.