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Custom development service for Lightspeed Retail

Lightspeed Retail (X-Series) is a unified retail POS and payments platform designed to evolve with your business. However, your brand may require unique features on top of the built-in Retail POS capabilities. Creating custom reporting tools, building tailored automations for your checkout workflows, migrating data from third-party services, etc. – all you need to unlock your business potential.

You can leverage the expertise of the in-house Lightspeed Customization Service to set up your desired advanced functionality. This is a paid service, and the price depends on the complexity of the request. Lightspeed Custom Development Terms of Use apply.

Share your ideas, and the team will respond to offer the best solution at a great price.

Currently, the wait time for development discussion to begin is no less than 3-5 months after you submit the application to the Lightspeed Customization Service.

What can I use custom development for?

Custom development allows you to build the desired features and capabilities that Retail POS does not have out of the box. This includes:

  • Any checkout processes and automated tasks with Workflows
  • Custom receipt templates and barcode labels according to your design (including gift receipts) 
  • Data import from any third-party service (for example, if you want to migrate to Retail POS from another platform)
  • Custom reports with any metrics
  • All the range of custom features for Lightspeed eCom (E-Series)
  • Product and customer info automations (for example, if you want to streamline entering product data for new arrivals)
  • And any other enhancement to help with your daily business tasks or make your POS shine. Just share your ideas with us, and we’ll see if we can find the solution.

Custom development pricing in Lightspeed Retail

The custom development team works on a paid hourly basis. Simply provide details of your requirements via this form, and the team will propose the most effective solution at a competitive rate.

Why hire the dedicated custom development team for Lightspeed Retail?

The Lightspeed Customization Service provides quality solutions that really work. With years of experience, the team can find the best approach to your unique problem. A dedicated project manager will be available to answer any questions or receive feedback regarding the custom solutions provided.

For future development requests, the team will carefully consider existing customizations to ensure seamless compatibility and prevent conflicts.

Development steps

Here are the standard steps for fulfilling a request through Lightspeed Customization Service:

  1. Identify a challenge or a Retail POS enhancement idea and submit a request.
  2. A project manager will contact you via email to discuss the best possible solution, determine the time required, and provide a cost estimate.
  3. If you approve the solution and wish to proceed, you prepay the development with your card or using PayPal.
  4. Upon receipt of payment, the development is scheduled. Once it’s completed, the solution is thoroughly tested to ensure it functions properly and aligns with the project specifications.
  5. After completion, you can activate the solution in your POS at your convenience.

Post-project support includes 6 months of free assistance for any issues. If you detect a bug, you can report it for resolution.

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