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Customizing your store with the Lightspeed eCom App Market

Lightspeed eCom store provides you with dozens of features crucial to running your business online. If you lack some of the functionality, you can check the eCom App Market. The App Market contains a variety of apps created to fit different business needs. There are apps that may require payment to use, although many apps are free.

Accessing the eCom App Market

The eCom App Market is a place to find new applications that enhance your store's functionality, add new features, or connect backend systems. The apps may help you add search functionality, edit products in bulk, connect shipping or accounting systems and much more.

You can access the apps from your eCom admin: On the Online tab, click the Go to eCom button and then go to the Apps → App Market page.

app market in ecom.png

Browsing and searching apps in eCom

The eCom App Market provides you with several ways to browse applications:

  • App categories
  • App collections
  • App search

App categories separate apps by basic functions like: Analytics, Themes, Accounting and so on. The list of apps is sorted by popularity.

You can also choose to view Free apps only by going to the corresponding app category:

free apps.png

App search lets you find a specific app quickly by name or its function, for example: try searching for "currency converter":

searching apps in ecom.png

Installing an app in eCom

To install an app to your eCom store:

  1. From your Retail POS, go to Online tab and click the Go to eCom button.
  2. Go to Apps → My Apps.
  3. Find the app you want to install.
  4. Click Install under the app name and pricing.
  5. Confirm the permissions requested from your store.
  6. Depending on the app, you may need to create or connect an existing account with the third party service.
  7. After successful installation, your app will appear in your eCom admin, go to Apps → My Apps.

If you see a 404 or similar error on the app page in the store admin after installing, you can fix this by allowing third-party cookies in your browser settings and disabling ad blocker apps or extensions if you have any. After that, please, reload your browser by closing and reopening it.

Uninstalling an app in eCom

To uninstall an app from your eCom store:

  1. From your Retail POS, go to Online tab and click the Go to eCom button.
  2. Go to Apps → My Apps.
  3. Find the app you want to uninstall, click on it to reveal the details:
  4. Click Uninstall.
  5. Confirm you want to uninstall the app and that you’ve read the warning about billing.

Now the app is deleted from your eCom store.

Getting help with apps in eCom

Most of the apps in the eCom App Market are made by third party companies. They are in full control of how the app works and they manage your billing for this app.

You can report any concerns you have about the app to the eCom App Market team:

  1. From your Retail POS, go to Online tab and click the Go to eCom button.
  2. Go to Apps → My Apps.
  3. Find the app you need.
  4. Click on it to see the details.
  5. Click Report a Concern:
report concern with an app.png

If you have any concerns about an app, please report them to the eCom team and optionally delete the application from your store.

eCom App Market FAQ

  • Many apps are built by 3rd party companies, and they handle billing for these applications as well.

    If you have a billing question, you can contact the eCom team.

  • Lightspeed allows any developer to create an app for eCom. Most of the applications you see in the App Market were created by third party services and are hosted on their servers.

    Other applications are created by members of the eCom team in their free time to provide cool and useful features for eCom store owners.

  • Yes. All applications pass a set of requirements and guidelines to provide you with the safest experience.
  • Sometimes, apps may need to be taken down from the App Market. This app is no longer supported and will be removed from your eCom account soon. If it was an internally billed paid app, you will no longer be charged for it.

  • Yes. You can decide to keep your app private or make it public, so it becomes available through the App Market. Public apps can be monetized, meaning you can sell them in the App Market to merchants all over the world and get revenue.

    For more information, check the website for developers and API reference for eCom (Ecwid).

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