Update

Lightspeed Insights only

Forecast demand using seasonal trends

Lightspeed Insights now analyzes sales patterns over the past two years to identify which products are affected by seasonality to help predict demand. This allows you to leverage seasonal trends to forecast demand and manage inventory levels.

Update

Save reports in chart mode

Now, if you save a report in chart mode, it will reopen in chart mode when you revisit your saved report.

Update

Re-identification after a period of inactivity

Admins can now require employees to enter their credentials after a period of inactivity. By asking employees to re-identify themselves, you can ensure users only access information relevant to their role, and keep shared devices more secure.

New

New Edit Service page

You can now edit services from the new Edit Service page, rather than the Sell screen. Additionally, on the edit service page, you can create purchase orders for out of stock items needed for the service. These new features save time and allow for more flexibility when editing services.

Update

New statuses for Payouts

New statuses have been added to the Payouts section of the Lightspeed Payments merchant portal, giving you more insight into the status of your deposits:

• No payout: Failed or cancelled.
• Third-party payout: Not processed directly by Lightspeed.

New

AU

CAN

US

Surcharging in Lightspeed Payments

If surcharging is available in your area, you can choose to offset your credit card processing fees by transferring a portion of the cost to your customer through a credit card surcharge. Cash discounting is no longer available. To add credit card surcharges, use the surcharging feature.

Note that surcharging rules and regulations must be followed to ensure full transparency and compliance. Regulations vary depending on your region. For a full list of regulations, contact your local regulators.

Update

Manage omnichannel payment accounts in Retail POS

Merchants with Retail POS (X-Series) and eCom (E-Series) can now manage both payment accounts in a consolidated view in the Merchant Portal in Retail POS, eliminating the need to switch back and forth when managing onboarding, reporting, and account management.

Update

US only

Self-serve 1099-K documents in Financial Services

To make things a little easier at tax time, merchants in the US can now download a copy of their 1099-K tax document directly from the Financial Services page in Retail POS.

Update

Lightspeed NuORDER wholesale network

We’re bringing the different elements of our wholesale offering together as Lightspeed NuORDER. Expect to see more features, brands, and improvements this year.

Universal Catalog is now NuORDER Catalog, incorporating more brands and over 5 million products. Searching and adding products from the NuORDER Catalog on the Add product page is now available to all merchants with the ability to refer brands coming soon.

Our NuORDER Integration is now PO Sync. If you have a NuORDER account, you can now place orders for network suppliers directly in Retail POS and have these orders sent directly to NuORDER for fulfilment.

All Retail POS merchants can sign up for a free NuORDER account and use NuORDER to purchase from over 4000 brands.

Update

Sync purchase orders between NuORDER and Retail POS

Once a brand has been linked with your Retail POS via the product import, you can create purchase orders for that brand directly in Retail POS. Purchase orders created in Retail POS now sync with NuORDER, letting you centralize your ordering.

Update

Record brands imported from NuORDER

Brands are now recorded on products imported from a NuORDER order. You can import new brands or link them to an existing brand in your catalog, helping you assess the brand performance of products and filter your catalog by brand.

Update

Variant and standard product import improvements

Product details imported from the NuORDER Catalog now save as standard products unless they match variant attributes in the NuORDER Catalog. For example, if a product only varies by size, the import won’t include color or season variant attributes, helping keep your inventory organized.

Update

New catalog search experience on Scanner for iOS

Search results now include the retail price and an option to quickly add products to the cart. A long-press function also allows you to quickly view large product images when comparing products, simplifying selling on the go and letting sales associates find the right product without having to go to a store register.