Customers can track how much loyalty they earned when they make in-store purchases. If you use Lightspeed eCom (E-Series), this also applies to online purchases. Customers will only earn loyalty after they've paid for their purchase in full.

Viewing loyalty earned on in-store sales

When a customer makes an in-store purchase, they can review how much loyalty they earned and their loyalty balance. To display this information, you need to enable settings in your receipt template.

Printed receipt

Customers can check their loyalty balance on their printed receipt.

Email receipt (message)

Customers can check their loyalty balance in the emailed receipt.

Email receipt (attached PDF)

Customers can check their loyalty balance in the attached PDF of the email receipt.

Checkout

Customers can ask a staff member to check their loyalty balance at checkout.

Customer account

Customers can also ask a staff member to check their loyalty balance in their customer account in Retail POS.

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