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Displaying loyalty information on receipts

  • Available on Pro, Advanced, Enterprise
  • Available on Core, Plus, and some legacy plans

To make sure your customers are aware of their current loyalty balance or how much loyalty they earned on a sale, you can customize your receipts to display this information. You can also display a sign-up message and QR code to make it easy for customers to become Loyalty members.

  1. Navigate to Setup > Outlets and registers.

    Outlets and registers page.

  2. Click the Receipt tab.

    Outlets and registers page with Receipt tab selected.

  3. Click the pencil icon (Edit) next to your receipt template.
  4. In the Totals section, check the Display Loyalty Earned checkbox.
  5. In the Loyalty Earned Label field, enter the text you want to display next to the value on your receipts (e.g. LOYALTY EARNED).

    Totals section with Display Loyalty Earned option emphasized.

  6. (Optional) To display a customer's loyalty balance on a receipt:
    • Select the Display Customer Details checkbox.
    • Select the Customer Balances checkbox.
    • In the Loyalty Balance Label field, enter the text you want to display next to the value on your receipts (e.g. Loyalty).

      Customer Balances checkbox and Loyalty Balance Label emphasized.

  7. (Optional) To display a sign-up message and QR code on receipts, select the Display Loyalty QR Code checkbox. You can customize the Sign-up message displayed.

    Display Loyalty QR code option emphasized.

  8. When finished making your changes, click Save.

Your Loyalty members will now see their loyalty earned and loyalty balance on their receipts. New customers will see a sign-up message and QR code.

What's next?

Signing up customers to Loyalty

Enroll customers in your loyalty program.

Learn more

Issuing loyalty cards to customers

Create and issue physical loyalty cards to your customers.

Learn more

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