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How do I return redeemed Loyalty back to the customer account?

Question

When a customer pays using loyalty, and then later wants a refund, how do I return that loyalty to the customer account?

Setup

  • Retail POS for Mac or PC

Answer

Issuing Loyalty as a refund is not a function in Retail POS.

Additional Information

You can issue the redeemed amount as store credit when processing a return, or manually.

 

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