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Why can I no longer delete payments from sales?


Why can I no longer delete payments from sales and now only edit them?


  •  Retail POS for Mac, PC and iPad


It used to be the case that you could delete a payment line from the sales history. This functionality was removed as we found it caused issues in reporting.

The best way to edit payment lines would be either:

  • To change the payment type or time and date of the payment, from the sales history, click the pencil icon next to the payment you would like to edit
  • For any other changes to the payment, such as changing the payment amount, you'll need to void and re-create the sale

Additional Information

Changing a Payment on a Sale Using the Retail POS sales history


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