Dymo labels
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Which Dymo label sizes/codes can be used with Retail POS (X-Series)?
Question
When printing product labels from Retail POS, what label sizes/codes are supported?
Setup
- Retail POS for desktop
Answer
When using the Dymo 450 Turbo or Dymo 550 / 550 Turbo label printers, Retail POS supports the following labels:
- 11352: 1" x 2-1/8" (25x54mm)
- 30336: 1" x 2-1/8" (25x54mm)
- 30373: rat-tail, 7/8" x 15/16" (22x23mm)
Although not directly supported, the following label sizes may also work:
- 11355: 3/4" x 2" (19mm x 51mm)
- 30330: 3/4" x 2" (19mm x 51mm)
- 11353: 1” x 1/2” (25mm x 13mm)
- 99010: 1-1/8" x 3-1/2” (28x89mm)
- 30252: 1-1/8" x 3-1/2"(28x89mm)
Additional Information
If the label size 11352 can't be found on the print preview, select 30336.
On label sizes 11355 and 30330, information will only fit if the product name fits on one line. When printing, set margins to Minimum.
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How do I customize your labels using the Dymo software?
Setup
- Retail POS for Mac or PC
- Dymo label printer
- Dymo label software
Steps
- In Retail POS, click Products
- Filter for the products you want to print a label for
- Click Export List
- Open the Dymo software
- Click File
- Click Import Data and Print
- Click New
- On the pop up window, click Browse
- Select the downloaded product file
- Click Next
- Click each column header to add it to your label
- Drag the field name to change its location on the printer
- Click Next once you are happy with the layout
- Click Print
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Can I use generic labels with the Dymo 450 Turbo Label Printer?
Setup
- Retail POS for Mac or PC
- Dymo Label Printer
Answer
No, the only labels that can be used are the Dymo branded labels
Additional Information
Installing Dymo software
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What are the equivalent Dymo label sizes between Mac and PC?
Question
Which Dymo label size on Mac corresponds to each label size on PC?
Setup
- Retail POS for Mac or PC
- Dymo label printer
Answer
Label on Mac Label on PC Dimension (mm) Dimension (in.) 11352 30336 25 x 54 1 x 2 1/8 11353 30332 25 x 13 1 x 0.51 11355 30330 19 x 51 3/4 x 2 99010 30252 89 x 28 1 1/8 x 3 1/2 -
Can I install Dymo label software on Chrome OS?
Setup
- Retail POS for Mac or PC
- Dymo Label Printer
Answer
No, the Dymo 450 Turbo is available only for Windows and Mac. It's not compatible with Chrome OS as it is Linux based operating system.
Troubleshooting Dymo label issues
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Can Dymo Labelwriter skip labels on the label roll and giving an unknown error?
Problem
When trying to print labels on a Dymo Labelwriter, labels are getting skipped and the printer errors out.
Setup
- Retail POS for Mac or PC
Cause
This occurs when generic non-Dymo labels are used to print. The reason for this is that the markings on the back of the labels are specially designed for Dymo printers, whereas generic labels aren't designed for use in Dymo printers.
Solution
Using authentic Dymo labels will resolve this issue.
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Why does my Dymo barcode label printer prints blank labels?
Problem
Your barcode label printer is feeding barcode labels but nothing is being printed on them.
Setup
- Retail POS for Mac or PC
- Dymo Barcode Label Printer
Cause
Due to the latest Microsoft Windows 10 Update, the DYMO Connect and DYMO Label v.8.7.3 driver software is experiencing printing issues, which may cause blank labels to be printed.
While a permanent solution is being worked through between DYMO and Microsoft, please refer to the DYMO website for temporary fix: https://www.dymo.com/software-fix.This is often caused by the orientation of the barcode labels. Putting the barcode labels in upside down is not difficult as many printers allow you to do this without giving you any kind of warning or error.
Solution
Putting in the barcode labels with the opposite side up should resolve this issue.
Additional Information
Some barcode labels come with distinctive markings as to which side is the top such as places to peel off the barcode label. Examining the barcode labels for these can save you some trial and error.