The Lightspeed Scanner app can be used to count products when receiving stock orders and transfers. Multiple users can receive stock at the same time while on the app, making your inventory count efficient.

Scan barcodes directly from your mobile device and ensure that you received what you ordered, catch supplier or outlet errors sooner, and keep your inventory quantities accurate.

You must finalize receipt of your products using Lightspeed Retail POS on desktop.

Counting products for an existing stock order or transfer

1. Navigate to Inventory > Receive.

   

2. Tap the open or sent purchase order that you want to count.

   

3. Review the order preview to ensure it is the correct order, then tap Receive.

   

4. Use your device's camera to focus on the barcode to automatically scan each product you are counting, or use the Search or add products field to search for products by keywords.

   You can tap on a product to expand and manually increase or decrease the quantity.

   

   If a barcode is scanned that doesn’t match a SKU recorded for any existing products in your catalog, you will be prompted to add the SKU to an existing product or to add a new product. Tap Add SKU code to an existing product and select one of the products from the list or search for a product in your catalog using the Search product field. Then, tap Add as a new product and follow the steps in our Adding, viewing, and editing products in Lightspeed Scanner (X-Series) guide, or tap Search Universal Catalog for "X" to add the product using the NuORDER Catalog.

   

5. Once all products have been scanned, tap Done.
6. Review the counted quantity and tap Save.

   

   If the counted quantities do not match the order, the Scanner app will alert you to this. To proceed with the counted quantities, tap Save, or to recount the products, tap Resume counting.

7. A confirmation page will appear stating that all products in the order have been counted. Tap OK, got it.

   

8. On a desktop computer, log into your Retail POS account using your credentials.
9. Navigate to Inventory > Stock control.

   

10. Identify the order you are receiving, using filters if necessary, and click on it to expand.
11. Click Receive order.
12. Confirm that the received amounts and supply prices are correct, then click Receive to complete.

    

13. A pop-up will appear warning you that receiving products is permanent and can't be undone. To receive the products, click Receive delivery.

    

You will be taken back to the order's page. A temporary banner will display, confirming that the delivery was successfully received.

Creating and receiving a new stock order

1. Navigate to Inventory > Receive.

   

2. Tap + Receive stock to open a new stock order.

   

3. Enter the stock order details:
   • Supplier: Select the supplier for the order. This field is optional.
   • Deliver to: Select the outlet where you want to deliver the stock. This field is mandatory.
   • Supplier invoice number: When you order stock, your supplier may include an invoice number. If you already have the invoice number, you can input this here for your supplier's reference. This field is optional.
   • Delivery date: The expected date of delivery for the order. This field is optional.
   • Order number: The order number is generated by Retail POS when you select the outlet, based on the outlet's settings. You customize this, but the order number must be unique.
   • Note: Add custom information to your orders, like personal reminders or approval notes, that can be searched for future reference. This field is optional.

   

4. Tap Start.
5. Use your device's camera to scan the product's barcode, or use the Search or add products field to search for products by keywords.

   You can tap on a product to expand it and manually increase or decrease the quantity.

   

6. Once all products have been scanned, tap Done.
7. Review the counted quantity and tap Save. If you want to add more products, tap Resume count and repeat steps 5 and 6.
8. A confirmation page will appear stating that the order is ready to be received. Tap OK, got it.

   

9. On a desktop computer, log into your Retail POS account using your credentials.
10. Navigate to Inventory > Stock control.

    

11. Identify the order you are receiving, using filters if necessary, and click on it to expand.
12. Click Receive order.
13. Confirm that the received amounts and supply prices are correct, then click Receive to complete.

    

14. A pop-up will appear warning you that receiving products is permanent and can't be undone. To receive the products, click Receive delivery.

    

You will be taken back to the order's page. A temporary banner will display, confirming that the delivery was successfully received.

Additional information

• Orders containing composite products cannot be counted in the app.
• When receiving using the Scanner app, only the product quantities can be adjusted. Supply prices cannot be edited. This must be done in Retail POS on desktop.
• Multiple users can receive at the same time, but only via the Scanner app. Do not add quantities via web and the Scanner app simultaneously.

What's next?