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Setting up your Epson TM-m30III for iPad

What you'll need

Epson TM-m30III

Front view of Epson TM-m30III printer.

Power cable

AC adapter and power cable.

Paper roll
  • Test roll included
  • Full rolls sold separately

Roll of printer paper.

Ethernet (LAN) cable*

Ethernet (LAN) cable.

*for Ethernet connections only

Lightning to USB cable*

Lightning cable.

*for USB connections only

Paper rolls

Make sure you have 80mm receipt rolls. To load your receipt roll, open the latch on the top right of the printer, place the roll inside, and pull some of the paper through before closing the lid.

Cash drawer (optional)

If you wish to set up your cash drawer at the same time, you'll need a specialized cash drawer cable. This looks similar to an Ethernet cable, but is smaller on one end.

Setting up your TM-m30III for iPad

  1. Remove the back and bottom covers of your printer.

    Front and back views of the printer, with covers removed.

  2. If you're setting up your printer via Wi-Fi or Bluetooth, skip to step 3.

    For Ethernet (LAN) or USB setups:
    • Ethernet (LAN) setup

      Connect the Ethernet cable to the back of the printer and to your router.

      Ethernet cable, with one end connected to the printer and the other end connected to the router.

    • USB setup

      Connect the Lightning to USB cable to your printer and iPad.

      Lightning cable being plugged into iPad.

  3. Connect the AC adapter to your printer.

    AC adapter plugged into printer.

  4. Connect the AC cable to the AC adapter and an electrical outlet.

    AC adapter cord.

  5. Attach the bottom and back covers to your printer.

    Front and back views of the printer, with covers being reattached.

  6. Turn on your printer.

The power LED light will stop blinking and become solid once your printer is ready.

Establishing a wireless connection

If using Ethernet (LAN) or USB, skip to Inserting a paper roll.

For Wi-Fi or Bluetooth setups:

  • Connecting your printer to Wi-Fi

    1. Download the Epson TM Utility app from the App Store and install it on your iPad.

      QR Code linking to the Epson TM Utility
          app on the App Store.

    2. Open the Epson TM Utility app on your iPad and select Wi-Fi Setup Wizard from the menu.
    3. Follow the on-screen instructions to complete the setup.
  • Connecting your printer to Bluetooth

    1. Open the Settings app on your iPad.
    2. Tap Bluetooth under General Settings.

          page on the iPad, showing that Bluetooth is on.

    3. Ensure Bluetooth is turned on. The Bluetooth slider should be green and switched to the right. If the slider is to the left and gray, tap again to ensure Bluetooth is on.

      Bluetooth settings page on the iPad. The slider is green and emphasized.

    4. Open the roll paper cover on the printer. Hold down the Feed button until the Paper LED starts flashing, then release the button.
    5. Close the roll paper cover. A receipt starting with "Next Action" will print.
    6. Once printed, press the Feed button once for less than one second, and then hold down the Feed button for at least one second. A status sheet will be printed and the printer will be ready for pairing.
    7. In your iPad Bluetooth settings, select the printer name that is printed on the status sheet from the list of connectable devices to pair it.

Inserting a paper roll

  1. To open the printer's cover, push the lever on the right-hand side of the cover away from you and lift the cover upwards.
  2. Insert the paper roll in the following orientation. Keep the paper roll taut so it doesn't unroll.

    Printer with cover open and paper roll inserted so that it unrolls from the bottom, towards the user.

  3. Pull the paper out past the cutter at the front of the printer.
  4. Push the cover down to snap the lever shut.

Connecting your TM-m30III to Retail POS

  1. Open the Retail POS app and tap the Menu icon (☰).
  2. Select Settings > Hardware.
  3. Under Receipt printers, tap Add a printer.

    Hardware Settings page with Add a printer emphasized.

  4. A modal will display to add your printer. Tap Follow steps to connect and add a printer > Next.

    Pop-up with options to Find a printer that's ready to add or Follow steps to connect and add a printer, with Follow steps to connect and add a printer option selected.

  5. Perform a hardware self-test by following the on-screen instructions and tap Next.

    Pop-up listing steps required for the hardware self-test. 1. Connect the printer to a power source and leave it turned off. 2. Load paper into the printer. 3. If the printer has a Feed button, press and hold it, then turn on the printer.

  6. Once your hardware self-test receipt prints, tap Next.
  7. Select your printer brand (Epson) and printer model (TM-m30III), then tap Next.

    Select your printer pop-up with Epson and TM-m30III selected.

  8. Select your connection type and tap Next.
    • Select USB for USB connection

    • Select Ethernet for Ethernet or Wi-Fi connection

    • Select Bluetooth for Bluetooth connection

    Pop-up asking for you to select the connection type.

  9. Follow the on-screen instructions (depending on connection type) and tap Add printer once completed.
  10. Confirm the printer you want to add by selecting it under connected printers and tap Next.
  11. Your printer is now added and paired with Retail POS. You can choose to rename your printer, perform a Test print, or tap Finish.

    Pop-up confirming that the printer has been successfully connected.

Printing a test receipt

Now that your Epson TM-m30III is installed, you can start using it to print your receipts in Retail POS.

To perform a test print:

  1. Tap the Menu icon (☰) to open the sidebar and select Sales History.

    Sales History screen, showing most recent sales.

  2. Tap a sale to expand it.

    Sales History screen with most recent sale expanded and additional information displayed.

  3. Tap Print receipt.

    Sales History screen with sale expanded and Print receipt button emphasized.

  4. Select the receipt template you’d like to use and tap Print.

    Pop-up asking to Choose a receipt template and Print the receipt.

What's next?

Supported hardware

Explore all hardware supported for use with Retail POS.

Learn more

Setting up your cash drawer

Connect your cash drawer to your receipt printer.

Learn more

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