If you use Lightspeed Advanced Marketing integration, you can redeem your customers' rewards as part of a sale using the Lightspeed Advanced Marketing for Retail POS (X-Series) app Chrome extension.

Redeeming rewards

1. Navigate to the Sell screen.
2. Add products to the sale as needed.
3. Attach a customer to the sale after all the products are added.

   

4. A prompt will display the customer's points balance and show the available rewards the customer could redeem.

   

5. From the list of their available rewards, select the reward your customer wishes to redeem and click Continue.
6. The discount will apply to the sale and the points will be removed from the customer's account immediately. The reward will display as a line item under the products in the sale. You can click to expand to view more details. 
7. Click Pay to complete the sale.

Once you have redeemed a reward for a customer in the sale, you cannot undo it. If your customer changes their mind or you redeem a reward in error, discard the sale and start over.

What's next?