When using the Lightspeed Scanner app, products that are not currently in your Retail POS catalog can be added quickly within the app, without having to return to your office computer. It also lets you add key product data needed to get your product on Retail POS (X-Series) and ready to sell right away.

Adding a standard product

• Adding a standard product for iOS

  1. In the Scanner app for iOS, tap the Products tab.
  2. Tap Add Product.

     

  3. Enter the name of the product into the Product name field.

     

  4. Ensure Standard product is selected.
  5. Tap the + Add new image box to add an image to your product. On the menu displayed, select whether you wish to add an image from your Camera, Photo library, or Paste from clipboard, then take, select, or paste the relevant image.
  6. Select an SKU type from the Code type dropdown and enter an SKU in the Code field to customize the SKU. To scan the SKU directly from the product, select the barcode icon in the field to open your device’s camera. To automatically generate an SKU, leave this section blank.
  7. In the Supply price field, enter the product's supply price.

     

  8. Enter the markup percentage into the Markup field, or enter the total price into the Retail price field.
  9. Tap Add location to specify the location of this product. Tap Done to save changes.

     

  10. Tap Save.

      If you opted to have the SKU automatically generated, select Auto-generate Code from the dialog box that opens, and tap Save again.

  You will be automatically redirected to the Products tab, and your product will have been saved.

• Adding a standard product for Android

  1. In the Scanner app for Android, tap the Products tab.

     

  2. Tap Add product.

     

  3. Enter the name of the product into the Product name field.
  4. Tap the + Add new image box to add an image to your product. On the menu displayed, select whether you wish to add an image from your Camera or Photo library, then take or select the relevant image.
  5. Select an SKU type from the Code type dropdown and enter an SKU in the Code field to customize the SKU. To scan the SKU directly from the product, select the barcode icon in the field to open your device’s camera. To automatically generate an SKU, leave this section blank.
  6. In the Supply price field, enter the product's supply price.

     

  7. Enter the markup percentage into the Markup field, or enter the total price into the Retail price field.
  8. Tap Add location to specify the location of this product. Tap Done to save changes.

     

  9. Tap Save.

     If you opted to have the SKU automatically generated, select Auto-generate Code from the dialog box that opens, and tap Save again.

  You will be automatically redirected to the Products tab, and your product will have been saved.

Adding a product with variants

Adding variant products is only supported on iOS at this time.

1. In the Scanner app for iOS, tap the Products tab.

   

2. Tap Add Product.
3. Enter the name of the product into the Product name field.
4. Ensure Product with variants is selected.

   

5. Tap Add variant.
6. Enter the Variant attribute, such as Size.

   

7. Enter the Value, such as Small. There can be multiple values for each attribute; separate each with a comma.
8. If you require more attributes for the product, select Add another attribute and repeat steps 6-7. Otherwise, tap Save.
9. Tap each value to edit the individual value for each attribute.

   

10. Select an SKU type from the Code type dropdown and enter an SKU in the Code field to customize the SKU. To scan the SKU directly from the product, select the barcode icon in the field to open your device’s camera. To automatically generate an SKU, leave this section blank.
11. In the Supply price field, enter the variant product's supply price.
12. Enter the markup percentage into the Markup field, or enter the total price into the Retail price field. To apply these prices to all variants, toggle on the Apply prices to all variants toggle.
13. Tap Save.
14. Once product information has been edited for all variants, tap Save.

    If you opted to have the SKU automatically generated, select Auto-generate Code from the dialog box that opens, and tap Save again.

You will be automatically redirected to the Products tab, and a temporary banner will confirm your product was saved.

Editing products

1. Navigate to the Products tab.
2. In the Search products field, enter the product's name or scan the product's barcode.

   

3. Tap the product to select it.
4. Tap Actions.

   

5. Tap Edit product.

   

6. Edit the product information as required.

   

7. To mark an image as the primary image for a product, long-press the image until an option modal opens and select Make primary image.

   To delete an image, long-press the image until an option modal opens and select Remove image.

   Images for variant products cannot be added or edited in Lightspeed Scanner.

   

8. When you're done editing, tap Save.

Edits to product information using Lightspeed Scanner are recorded in Sales history.

Looking up products

To look up products on your device, navigate to the Products tab.

To manually search for products, type the product name in the Search products field.

To use the barcode scanner, tap Camera scanner.

The rear-facing camera will open, allowing you to scan your product’s barcode to look up its details.

Viewing product information

By navigating to a specific product, you'll find all the product's information, including how many variants there are (if applicable), total inventory, supplier price, retail price, and more. Tap one of the categories to access more information.

• Item main page for iOS

  

  Overview

  • Inventory: Inventory for each location and total for across all outlets.
  • Supplier price: Purchase cost of the product.
  • Retail price: Amount the product will be sold for.

  Categories

  • Inventory and location: This section shows how much inventory you have of the item in each of your outlets and the product location.
  • Pricing: This section shows the supplier price, retail price, and different prices between variants (if applicable). Tap each variant to get that variant's specific pricing information.
  • Details: This section has detailed product information, including brand, category, description, tags, and supplier.
  • Serial numbers: If the item has a serial number attached to it, this section will be visible and contain a checkmark.
  • Custom field:* *Enterprise plans only. You can create custom fields, such as QR codes or Loyalty codes.

• Item main page for Android

  Here is where you'll find all the information about your product, including how many variants there are (if applicable), total inventory, supplier price, retail price, and more. Tap one of the categories to access more information.

  

  Overview

  • Inventory: Inventory for each location and total for across all outlets.
  • Supplier price: Purchase cost of the product.
  • Retail price: Amount the product will be sold for.

  Categories

  • Inventory and location: This section shows how much inventory you have of the item in each of your outlets and the product location.
  • Pricing: This section shows the supplier price, retail price, and different prices between variants (if applicable). Tap each variant to get that variant's specific pricing information.
  • Items sold: This section shows how many items you sold at each outlet within the last 30 days.
  • Details: This section has detailed product information, including brand, category, description, tags, and supplier.
  • Serial numbers: If the item has a serial number attached to it, this section will be visible and contain a checkmark.
  • Custom field:* *Enterprise plans only. You can create custom fields, such as QR codes or Loyalty codes.

Adjusting inventory for write-offs

You can adjust your stock using the Scanner app to remove inventory for items that are damaged, expired, used internally, or stolen.

1. Search for your product.
2. Select Actions.

   

3. Select Adjust inventory.

   

4. In the Adjustment reason dropdown, select the reason for your adjustment.

   

5. Under Adjustment quantity, enter the number of inventory items being adjusted.
6. Tap Save.

You will be redirected and a temporary banner stating that your inventory has been adjusted will display.

What's next?