When you connect your Retail POS catalog to Lightspeed eCom (E-Series), all your products are immediately synced and displayed in your online store. Once connected, Retail POS becomes the system of record for your product data.

You can choose which products to sell online by activating or deactivating them directly in Retail POS. Each product can be set to be available:

• In-store only
• Online only
• Both in-store and online

Activating or deactivating a product for eCom controls its visibility not only on your website but also across connected sales channels like Facebook, Instagram, and other platforms where your online store is integrated.

Activating or deactivating products in bulk for eCom

From Retail POS, you can enable or disable products to show in your online store. The fastest way to make dozens of products visible in your online store is to enable them in bulk.

To activate or deactivate products in bulk to sell with eCom:

1. Navigate to Catalog > Products.
2. Select the products you wish to activate or deactivate using the checkboxes. 
3. Click Choose an action at the top of the page and select Activate products on channels or Deactivate products on channels.
4. Select the channels (In-store and/or Online store) where you wish to either activate or deactivate the selected products, then click Activate on channels or Deactivate on channels.

Changes will be applied automatically and the product activated or deactivated in eCom. The Channels column on the Catalog page will be updated to show where the product is currently available.

If you manage your product catalog via spreadsheet, product online status is included in product exports and can be edited in spreadsheets.

Activating or deactivating individual products for eCom

In Retail POS, you can enable or disable individual products to appear in your online store. 

To activate or deactivate individual products to sell with eCom:

1. Navigate to Catalog > Products.
2. Locate the product you wish to activate or deactivate, using the filters if necessary, and click the arrow next to the checkbox to expand.
3. Click Manage Channels in the menu on the right.
4. Click the In-store or Online store toggles to activate or deactivate the product, depending on where you wish the product to be available for sale.

Changes will be applied automatically and the product activated or deactivated in eCom. The Channels column on the Catalog page will be updated to show where the product is currently available.

After activating products to sell online, you can add and delete items linked to eCom. 

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