After you’ve connected your Lightspeed NuORDER and Retail POS accounts, you'll be able to import and export purchase orders between Retail POS and NuORDER.

The first time you place an order for a brand, you must place the order in NuORDER and import the order into Retail POS. Once that order is complete, subsequent orders for that brand can be placed directly in Retail POS and exported to NuORDER.

Importing an order from NuORDER into Retail POS

The first time you order from a NuORDER brand, you must place the order in NuORDER and import it into Retail POS.

1. In the NuORDER Catalog Portal, click the Select brand dropdown and select the brand you want to order from.

   

2. Complete adding products to your cart, reviewing the Order details page, adjusting product quantities as needed, and submitting your order.
3. In Retail POS, navigate to Inventory > Stock control.
4. Click the Recommendations tab.
5. Locate your order, optionally using filters to narrow your search.
6. Click the import icon beside the Total cost column.

   

7. Click Import. If you started the import already and are coming back to it, click Continue import instead.
8. Either link to an existing brand in your catalog by selecting Match to an existing brand to link, or to create a new brand, select Add as a new brand and enter the Brand name.

   

   Products imported from the NuORDER Catalog will only include their existing variant attributes. For example, if a product only varies by size, the color and season variant attributes won't be added to the product in the local catalog. Products that don't have different variant attributes in the NuORDER Catalog will be saved as standard products.

9. Select a supplier for the purchase order. You can either choose an existing supplier from the dropdown menu or select Add a new supplier. You can edit the supplier name if needed.

   

10. Click Finish import.
11. You'll be redirected to the New purchase order page. From here, edit the purchase information as required and click Save.

A banner will display indicating that the products were synced to Retail POS and added to your catalog successfully. The order can now be found in the Orders tab in Retail POS.

When ready, you can navigate back to Inventory > Stock control > Orders and click the order to receive the stock.

Understanding product import rules

When importing purchase orders into Retail POS from Lightspeed NuORDER, the following product import rules apply:

• For products in the purchase order that don't exist in your Retail POS catalog: Products will be automatically created. You’ll be taken to an open purchase order to select a Supplier and a Delivery location. Once the information is entered, click Save.
• For products that match or conflict with existing products in your Retail POS catalog: You will be taken through a product matching flow to ensure product duplicates are not created.

  If you experience issues with invalid product codes or conflicting product names or codes, follow the workflow in the import process to resolve and continue importing.

• For variants with images imported in subsequent purchase orders: Images are pulled through automatically.

Products created and matched through a Lightspeed NuORDER purchase order import will maintain the connection for future purchase orders.

Creating a NuORDER purchase order in Retail POS

Once a brand is linked with your Retail POS account via the product import, you can create purchase orders for that brand directly in Retail POS. You can also view supplier inventory levels before you place your order.

1. Navigate to Inventory > Stock control.
2. Click Order stock.

   

3. Choose a connected supplier from the dropdown. Connected brands will have a Network supplier flag beside the name.

   

4. Enter the remaining details for the purchase order, including outlets you're ordering for, where the order will be delivered, and the delivery date.
5. Add products to the purchase order using the search bar. You can search your local catalog (products you have ordered from that brand in the past) or NuORDER Catalog (products that the brand has available that you have not ordered in the past).

   

6. Once you have selected the products, enter the amount to order in the Quantity field. The columns will display your current inventory and how much the supplier has on hand to send to you.
7. When your order is complete, click Save and send to NuORDER.

   

The order will be exported to NuORDER. You can view and receive the order in Retail POS on the Stock control page or view the order in NuORDER by clicking the order and clicking View in NuORDER.

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