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Managing NuORDER purchase orders in Retail POS (X-Series)

After you’ve connected your NuORDER and Retail POS accounts, you'll be able to both place purchase orders in Retail POS, or create them in NuORDER and then import them into Lightspeed. In Retail POS you can view and receive purchase orders and add the received products directly to your catalog.

Managing NuORDER purchase orders in Retail POS

  1. In the NuORDER portal, click the brand switcher dropdown and click the brand you want to order from.

    NuORDER portal with the Select brand dropdown highlighted, as well as two available brands.

  2. Go through the normal ordering flow by adding products to your cart, reviewing the Order details page, adjusting product quantities as needed, and submitting your order.
  3. In Retail POS, navigate to Inventory > Stock control.
  4. In the Recommendations tab, find your order number and click the icon at the far right of its row to import.

    The Recommendations tab with the icon to the far right of the order number highlighted.

  5. Click Continue import.

    Import order pop up window.

  6. On the Create purchase order page, click Save.

    The Create purchase order page, with Cancel and Save highlighted.

A banner will display showing the products were synced to Retail POS and/or added to your catalog successfully The order can now be found in the Orders tab in Retail POS.

The Orders tab, showing several previous orders.

When ready, you can navigate back to Inventory > Stock control > Orders and click the order to receive the stock.

Understanding product import rules

When importing purchase orders into Retail POS from NuORDER by Lightspeed, the following product import rules apply:

  • For products in the purchase order that don't exist in your Retail POS catalog: Products will be automatically created. You’ll be taken to an open purchase order to select a Supplier and a Delivery location. Once the information is entered, click Save.
  • For products that match or conflict with existing products in your Retail POS catalog: You will be taken through a product matching flow to ensure product duplicates are not created.

    If you experience issues with invalid product codes or conflicting product names or codes, follow the workflow in the import process to resolve and continue importing.

  • For variants with images imported in subsequent purchase orders: Images are pulled through automatically.

Products created and matched via a NuORDER by Lightspeed purchase order import will maintain the connection for future purchase order imports.

What's next?

Receiving purchase orders

Receive purchase orders to update your inventory.

Learn more

Transferring stock in Retail POS

Create transfers to move stock between outlets.

Learn more

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