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Importing NuORDER purchase orders into Retail POS (X-Series)

After you’ve connected your NuORDER and Retail POS accounts, you'll be able to import purchase orders from NuORDER into Retail POS to be received and products added to your catalog.

Importing NuORDER purchase orders to Retail POS

  1. In Retail POS, navigate to Inventory > Stock control.
  2. In the Recommendations tab, find your order number and click the icon at the far right of its row to import.

    Retail-X-NuORDER-Linking-accounts-import-recommendation.png

    If you don't see the Recommendations tab on the Stock control page, your NuORDER by Lightspeed account may not be correctly connected to Retail POS.

  3. Click Continue import.

    Retail-X-NuORDER-Linking-accounts-continue-import.png

    Once a purchase order is imported to Retail POS, changes made to the purchase order in NuORDER by Lightspeed will not sync to Retail POS.

  4. On the Create purchase order page, click Save.

    Retail-X-NuORDER-Linking-accounts-create-PO.png

The order can now be found in the Orders tab in Retail POS.

Retail-X-NuORDER-Linking-accounts-Orders-tab.png

When ready, you can navigate back to Inventory > Stock control > Orders tab and click the order to receive the stock.

Understanding product import rules

When importing purchase orders into Retail POS from NuORDER by Lightspeed, the following product import rules apply:

  • For products in the purchase order that don't exist in your Retail POS catalog: Products will be automatically created. You’ll be taken to an open purchase order to select a Supplier and a Delivery location. Once the information is entered, click Save.
  • For products that match or conflict with existing products in your Retail POS catalog: You will be taken through a product matching flow to ensure product duplicates are not created.

    If you experience issues with invalid product codes or conflicting product names or codes, follow the workflow in the import process to resolve and continue importing.

  • For variants with images imported in subsequent purchase orders: Images are pulled through automatically.

Products created and matched via a NuORDER by Lightspeed purchase order import will maintain the connection for future purchase order imports.

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