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Will voiding a sale return store credit to the customer's account?

Setup

  • Retail POS for Mac or Pc
  • Retail POS on iPad 

Answer

Yes, voiding a sale will return the store credit used as payment to the customer's account.

Voiding a Sale

  1. Navigate to Sell -> Sales History
  2. Locate and select the sale to expand
  3. Click Void
  4. Click Void Sale

 

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