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What are the reasons that Retail POS (X-Series) would go offline?


  • Retail POS for Mac or PC
  • Retail POS on iPad


The only reason Retail POS will go offline is due to a slow or unreliable network connection. If Retail POS is unable to connect to the internet, it will switch into offline mode and try again later when an internet connection is available.

Additional Information

Offline Mode for Retail POS on Mac and PC

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