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How to cancel a partial payment


How to cancel a partial payment that was applied by accident on the Sell Screen when the sale has yet to be processed. 


  • Retail POS for Mac or PC
  • Retail POS on iPad 


  1. Select Pay 
  2. Enter the amount of the partial payment as a negative value
  3. Click the payment type used (e.g. Cash)
  4. The full balance will return to the Pay Screen
  5. Process a new payment with the right amount/payment type


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