Objective
How to cancel a partial payment that was applied by accident on the Sell Screen when the sale has yet to be processed.
Setup
- Retail POS for Mac or PC
- Retail POS on iPad
Steps
- Select Pay
- Enter the amount of the partial payment as a negative value
- Click the payment type used (e.g. Cash)
- The full balance will return to the Pay Screen
- Process a new payment with the right amount/payment type