Question
Why is the loyalty earned on a sale that has a discount more than it should be?
Setup
- Retail POS for Mac or PC
- Retail POS for iPad
Answer
Using the add discount button to apply an adjustment to an entire sale (either percentage or dollar amount discount) will not change the loyalty earned for products in this sale. They will accrue loyalty based on the original price and not the discount amount.
This does not apply to sales discounted using product-specific/in-line discounts these will accrue loyalty based on the discounted price.