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How to enable Retail POS (X-Series) support access to Mailchimp for integration troubleshooting


Allow Retail POS support to access your Mailchimp account to resolve any account specific issues with integrating.


  • Retail POS for Mac or PC
  • Mailchimp


  1. Open Mailchimp in your web browser
  2. Click on your profile icon in the lower right-hand corner
  3. Click Settings
  4. Click Users in the drop-down menu
  5. Click Invite A User
  6. In the email address field type in help@lightspeedhq.com
  7. Click Send Invite

Ensure that access is revoked once the issue is resolved. 

Additional Information

For additional information refer to the Mailchimp help center article on inviting users:

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