The Lightspeed Scanner app turns your mobile device into a powerful mobile barcode scanner. Count inventory, receive and transfer stock, fulfill online orders, create and manage products, and much more for Retail POS, right from your phone.

Downloading the Lightspeed Scanner app

The Lightspeed Scanner is available for free on iOS and Android devices. Search the Apple App Store or Google Play Store from your device, or open the relevant download link below:

Signing in to Lightspeed Scanner

To sign in to the Scanner app using your Retail POS account details, follow the steps below:

1. Once you've downloaded and opened the app, a landing page will appear. Tap the arrows at the bottom of your screen.

   

2. Tap Sign in to Lightspeed Retail.

   

3. Enter your Retail POS store URL and tap Sign in to Lightspeed Retail.

   

4. Enter your account email/username and password, then tap Log in.

   

5. Choose which outlet you want to use in the Lightspeed Scanner app, or tap All outlets to select all outlets. Tap Done.

   

You will be automatically directed to the Scanner app Products page.

Connecting a barcode scanner

Using a barcode scanner alongside the Scanner app can make your inventory counts more flexible and efficient. The Socket mobile scanner family or Zebra mobile computers are compatible with the Scanner app, allowing you to speed up your inventory count process.

Socket Mobile scanner

To connect your Socket barcode scanner to the Scanner app:

• Connecting your Socket Mobile scanner on iOS

  1. On your iOS device, navigate to Settings > Bluetooth and toggle Bluetooth on.
  2. Open the Scanner app.
  3. Navigate to the Account screen by tapping your name, located at the top left of the Products page.

     

  4. Tap the toggle to On for Enable Bluetooth scanning.
  5. In the pop-up, tap Allow to allow Scanner to locate Bluetooth devices.
  6. Tap Pair a Socket Scanner.
  7. Follow the on-screen instructions to pair your Socket Mobile scanner.

  You are all set to start using your barcode scanner through the Lightspeed Scanner app.

• Connecting your Socket Mobile scanner on Android

  1. Open the Scanner app on your device.
  2. Navigate to the Account screen by tapping your name, located at the top left of the Products page.

     

  3. Tap Hardware Socket scanners.
  4. Tap Open Socket Companion App.
  5. From the Google Play store, tap Install and open the Socket Companion app once installed.
  6. When prompted, tap Allow for notification and Bluetooth permissions.

     The Socket Mobile Companion app permissions to use notifications and Bluetooth on your device must be granted for your Socket reader to work with the Lightspeed Scanner app.

  7. Power on your Socket Mobile scanner, and the devices will automatically connect.

  You are all set to start using your barcode scanner through the Lightspeed Scanner app.

Zebra Mobile scanner

Download the Scanner app directly on your Zebra device for the Zebra mobile computers. With the built-in scanner, set up the Lightspeed Scanner app by following the on-screen instructions.

Your Zebra mobile computer must support Android version 8.0 or above to be compatible.

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