You can add widgets of your Lightspeed eCom app on the screen of your mobile device to display metrics from your store. That lets you monitor your store at a glance without opening the app. 

You can customize your widgets to choose what metrics to show. You can also select the time period shown on the widget and control the widget size. Additionally, on the iOS devices, you can enable or disable the 'short number format' mode that shortens or rounds numbers for convenience (like displaying '$16k' instead of '16,352' for total revenue), which is particularly useful for smaller widgets.

Widgets are supported on all Android devices. On iOS devices, you should have iOS 17 or higher.

Installing mobile widgets in the the Lightspeed eCom app

Mobile widgets are dynamic interface elements that allow you to quickly access certain app data without opening the app itself. 

With Lightspeed eCom app, you can view one of the following ecommerce metrics:

• Revenue
• Average order value
• Orders
• Visitors
• Conversion

On your iOS device, you can install two Lightspeed eCom widgets — one on the home screen and one on the lock screen. On Android devices, you can install multiple widgets on your home screen.

To install Lightspeed eCom mobile widgets on your device:

iOS

1. Install the Lightspeed eCom mobile app for iOS.
2. Tap and hold an empty space on your device screen.
3. Tap Edit and choose Add Widget.
4. Scroll down and tap the Lightspeed eCom app.
5. Choose the widget layout, then tap Add Widget.
6. Tap Done.
7. (optional) Tap the widget to edit it.

Android

1. Install the Lightspeed eCom mobile app for Android.
2. Tap and hold an empty space on your device screen.
3. Tap Widgets.
4. Scroll down and tap the Lightspeed eCom app widget.
5. Tap Save.
6. (optional) Tap the widget to edit it.

Now, you can see an overview of your store’s metrics right on your device screen and check your store's performance without needing to open the app. Widget data will be refreshed every hour.  To access the full version of your store reports in the app, simply tap the widget.

Customizing mobile widgets in the the Lightspeed eCom app

You can customize your widgets to choose the metric you want to track the most. You can also select the time period shown on the widget and control the widget size. 

Additionally, on iOS devices, you can enable or disable the 'short number format' mode that shortens or rounds numbers for convenience (like displaying '$16k' instead of '16,352' for total revenue), which is particularly useful for smaller widgets.

To customize Lightspeed eCom mobile widgets on your device:

iOS

1. Install the Lightspeed eCom mobile widget on your device.
2. Tap the widget.
3. Choose a different widget layout or tap Edit Widget to customize its period, preferred store metric, or manage the number format.

Android

1. Install the Lightspeed eCom mobile widget on your device.
2. Tap the widget to resize it or long-tap the widget to customize its period and preferred store metric. 

You’ve customized your widget. The information displayed on it will seamlessly adapt.