Once you start working on a purchase order, either after saving it as a draft or submitting it, the order receives a status. Order statuses help you track where the order is in the brand’s processing workflow.

Each order placed in NuORDER is processed directly by the brand/supplier, and the brand controls the order status. When a brand updates the order status, you may receive a notification email.

Checking order statuses

Depending on where you manage your orders, you can review their statuses. You can also filter orders by status.

To see the status of your orders in NuORDER:

1. In NuORDER, go to the Orders tab.
2. Locate the Status column.
3. View the status assigned to the order by the brand.

To see the status of your PO in Retail POS:

1. In Retail POS, go to the Inventory → Stock Control tab.
2. Navigate to the PO Sync tab.
3. Locate the Status column.
4. View the status assigned to the order by the brand.

Retailers cannot change an order’s status. However, depending on the stage of the order, you may still be able to edit the order.

Order statuses definitions

Draft – A draft is an unfinished order that hasn’t been submitted yet. Draft orders can be edited, deleted, or submitted when ready.

Pending – The order was created by the brand and is still being finalized before approval.

In review – The order was submitted by a retailer and is being reviewed by the brand.

Approved – The brand has reviewed and accepted the order. It is ready to be processed.

Processed – The brand has entered the order into their internal system and has started preparing it for fulfillment.

Shipped (optional) – Some brands use this status to indicate that the order has been shipped.

Cancelled – The order has been cancelled and can no longer be edited. It remains visible for reference.