In addition to online payments, you can accept offline payments in your Lightspeed eCom online store. You can instruct customers how to pay you offline (e.g., by cash, bank transfer, check, invoice, etc.) by writing instructions.

Collecting payment is not immediate in these methods. Orders purchased with a manual payment option are marked as Awaiting Payment on the Orders page in your eCom admin. The order status will remain Awaiting Payment until you arrange payment, collect the funds, and mark the order as Paid.

You can also limit manual payments to specific shipping methods. That way, you can limit cash payments for local delivery or self-pickup only.

eCom doesn’t charge any transaction fees.

Adding manual payment option in eCom

To enable a manual payment in your eCom store:

1. From your POS, go to the Online → Settings → Payments page.
2. Scroll down to Manual Payment Methods and click + Add Manual Payment Method.
3. Fill in the name for the payment method that will be displayed at checkout. For example, Cash on delivery.
4. (optional) Add instructions for customers. For example, how to pay with this method.
5. Click Save.

That’s it. Now customers will be able to buy online and pay you later.

Limiting manual payment to a shipping method in eCom

To limit the manual payment method to a specific shipping or delivery methods:

1. From your POS, go to the Online → Settings → Payments page.
2. Click Edit on the existing manual payment you want to limit.
3. Scroll down to Payment method availability based on shipping choice and click Limit availability by shipping method‍.
4. Click Select Methods and check boxes for all the shipping methods you want this payment to be available to. Then click Select.
5. Click Save.