In addition to payments with online payment gateways, you can accept offline payments in your Lightspeed eCom store. You can instruct customers how to pay you offline (for example, by cash, bank transfer, check, invoice, etc.) by adding instructions that will appear at checkout.

Payment collection is not immediate with these methods. Orders purchased with a manual payment option are marked as Awaiting Payment in your eCom admin and as Unpaid in Retail POS. This order status will remain until you arrange the payment, collect the funds, and mark the order as Paid.

You can limit your manual payments to specific shipping methods. For example, limit cash payments to local delivery or self-pickup only.

Adding a manual payment option to eCom

To enable a manual payment method in your eCom store:

1. From Retail POS, go to Online > Settings > Payments.
2. Scroll down to Manual payment methods and click + Add Manual Payment Method.
3. Fill in the name for the payment method that will be displayed at checkout. For example, Cash on delivery.
4. (optional) Add instructions for customers. For example, how to pay with this method.
5. (optional) Add a fee that will be applied to this payment method.
6. Click Save.

That’s it. Now customers can place an order online and pay you later.

Limiting manual payment to a shipping method in eCom

To limit the manual payment method to specific shipping or delivery methods:

1. From Retail POS, go to Online > Settings > Payments.
2. Click Edit on the existing manual payment you want to limit.
3. Scroll down to Payment method availability based on shipping choice and click Limit availability by shipping method‍.
4. Click the dropdown menu and check boxes for all the shipping methods you want this payment to be available to. Then click Select.
5. Click Save.