Hi. How can we help?

Will voiding a sale refund the money to a credit card?

Setup

  • Retail POS for Mac or PC
  • Retail POS on iPad

Answer

No, voiding a sale in Sales History that was paid off with a credit card will not return the money to the credit card. 

You will need to perform a refund, either in Retail POS or through your payment terminal, in order to return the money back to the customer's credit card. 

Additional Information

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