Grant Retail POS support Shopify access for troubleshooting
- Retail POS for Mac or PC
- Shopify integration
- Log in as the account owner
- Click Settings
- Click Users and permissions or Account.
- Click Add staff
- Enter the email address as email@example.com
- Click the checkbox next to This staff account will have full permissions to enable
- Click Send invite
Make sure you delete this user once your ticket is closed.