Hi. How can we help?

Selling gift cards in Retail POS (X-Series)


You do not need to pre-populate Retail POS with your gift card codes. You can input your unique gift card codes when you sell the gift card to your customer. For more information on selling gift cards, follow the steps below.

1. To sell a gift card, navigate to Sell > Sell and search for the Gift card product.


If you sell gift cards often, you can set them up as a quick key for easy access. To learn how to create quick keys view this article here.

2. When you select the gift card product, a verification box will appear. This box will prompt you to input or scan the unique code on your physical gift card and verify the number. Click Find gift card.



If you scan in a gift card code that's already been activated you will receive a notification letting you know the current active balance of this card and an option to scan in a new code.

3. Once the code has been verified, enter the gift card value and click Add to sale.


4. Complete the sale to activate the gift card.


Tax will not be charged on the gift card until the value is redeemed.

For more information on Retail POS's gift card feature, refer to our Retail POS (X-Series) gift cards guide.

Was this article helpful?