Hi. How can we help?

Setting up your Epson TM-T88V (USB)

Device checklist

In order to set up your receipt printer with your Windows PC, you'll first need to make sure you have all the peripherals needed.


You will need a power cable for the printer and the supplied USB cable to plug the printer into your computer. If you don't already have the appropriate USB cable, these can typically be purchased from your local electronics store.

Receipt rolls

Make sure you have 80mm receipt rolls. To load your receipt roll open the latch on the top right of the printer, place the roll inside, and pull some of the paper through before closing the lid.

Cash drawer (optional)

You may also wish to set up your cash drawer at the same time. To do this you'll need a specialized cash drawer cable. This is similar looking to an ethernet cable but is smaller on one end.

Downloading and installing the Epson driver

  1. To download the latest printer drivers (specialized software that helps the printer run correctly on your computer), go to Epson's website, find your printer model and click it.
  2. On the printer model page, click Software.
  3. Check the box next to Agree to the Software License.
  4. Click the Download button next to the Printer Driver for [your operating system].
  5. When this download is completed, go to your Downloads folder, right-click on the file, and select Extract All...
  6. After extracting the file, a new folder will open. Double-click on the install and follow the installation guide instructions.

Installing your Epson Printer

Now we need to register the printer with your computer. To do this, navigate to Program Files (x86) > EPSON > EPSON Advanced Printer Driver 5 and select PrinterReg.

Alternatively, you can search your computer for printerreg.

You will be brought to the printer setup screen where you'll need to put in the following information:

  1. Model: Select Epson TM-T88V under model.
  2. Name: Type in a name of your choice or leave as default.
  3. Port Type: Set this toUSB.
  4. Port: Leave this as Auto setup.
  5. Once you've filled out these fields, click Save Settings. A test receipt will be printed confirming that the printer has been successfully set up.

Printing on Retail POS with Epson

Now that your EPSON is installed you can start using it to print your receipts in Retail POS.

To perform a test print:

  1. Navigate to Sell > Sales history.


  2. Click a sale to expand it.


  3. Click Print receipt.


  4. Select the receipt template you’d like to use.


  5. This will take you to the print preview screen. If the Epson is not your default printer, click Change and select the printer from the list.

Once that's been changed you should be able to print out a receipt.

Connecting the Cash Drawer

Once you've got the printer all set up, you can connect up the cash drawer.

The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale and the receipt is printed by the printer.

To set up the cash drawer:

  1. Plug the RJ12 connector cable (the one that looks similar to a phone line) from the cash drawer into the receipt printer.
  2. Next, head to your Devices and Printers window on your computer.
  3. Right-click on your receipt printer and select Printing preferences > Peripherals.
  4. Once in here, use the drop-down menu to select Cash Drawer.

  5. Next, select End of Document and click Open on both Cash Drawer #1 and Cash Drawer #2.

    If you want your cash drawer to fire before the receipt prints you can select the Start of Document option instead.

  6. Apply these settings and test it by performing a test print in Sales history.

Was this article helpful?