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Setting up your Epson TM-T82IIIL (LAN)

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This guide provides step-by-step instructions on installing an Epson TM-T82IIIL receipt printer.

Device checklist

In order to set up your receipt printer with your Mac or Windows PC, you'll first need to make sure you have all the peripherals needed.

Cables:

You will need a power cable for the printer and an ethernet cable to plug the printer into your internet router. If you don't already have an ethernet cable, ask your printer supplier to include one when you buy the printer, or pick one up from an electronics store.

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Receipt rolls:

Make sure you have 80mm receipt rolls. To load your receipt roll, open the latch on the top right of the printer, place the roll inside and pull some of the paper through before closing the lid.

Cash drawer (optional)

You may also wish to set up your cash drawer at the same time, and to do this you'll need a RJ12 cash drawer cable. This is similar looking to an ethernet cable but is smaller on one end.

Setup

Select the operating system you use below and follow the setup instructions:

  • Downloading and installing the Epson driver for Mac

    1. To download the latest printer drivers (specialized software that helps the printer run correctly on your computer), go to Epson's website, find your printer model and click it.
    2. On the printer model page, click Software.
    3. Check the box next to Agree to the Software License.
    4. Click the Download button next to the Printer Driver for [your operating system].
    5. When the download is complete, open Finder and navigate to the Downloads folder. Double-click the file to extract it.
    6. Next, open the extracted folder of the same name.
    7. Double-click the.dmg file and the .pkg file
    8. Follow the installation guide instructions to install the driver.

    Installing your Epson printer

    Now that you have installed the printer driver, you will need to install the printer itself, on your Mac.

    1. Navigate to System Preferences and open Printers & Scanners.

    2. Here, click the plus (+) in the bottom left corner

    This will open up a new window where you'll need to input some information.

    Screen_Shot_2020-11-19_at_11.36.25_AM.png

    3. Select IP along the top and follow the instructions below to fill out the form correctly:

    Please ensure that the ethernet cable is plugged in at the back of your printer before continuing to print the IP address.

    • Address: This is where you need to enter your printer's IP address. To find this you will need to switch the printer off and turn it back on, please wait for 20 seconds until the network configuration slip is printed.

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    • Protocol: Select Line Printer Daemon - LPD from the drop-down.

    • Queue: Leave this blank.

    • Name: This is an optional field but if you'd like to customize the name of your receipt, enter it here.

    • Location: Leave this blank.

    • Use: Pick Select Software... from the drop-down. This will open up a new window.

    Screen_Shot_2020-11-19_at_11.36.33_AM__2_.png

    4. Search for Epson in the top right, select EPSON TM Thermal (203dpi), and click OK.

    Once you've put in all this information click Add. Your printer should now be set up and ready to go!

    Enable Receipt Cutting

    Once a receipt is printed, your EPSON printer needs to be set to automatically cut the receipt from the paper roll. To do this, follow these steps:

    1. Head to the following URL: http://localhost:631/printers/. This will take you to CUPS, a network printing service used by Mac computers. It allows you to set up your printers on a network, and customize options such as cash drawer setup.

    Receive this screen?

    Click here to learn how to enable CUPS for your computer.

    2. Once in CUPS, select your printer model (TM-T82IIIL) from the list below:

    3. Select from the drop-down menu Set Default Options.

    4. Under Paper Cut, select Cut per page from the drop-down menu.

    Screen_Shot_2020-11-20_at_9.36.13_AM.png

    5. Click Set Default Options.

    Connecting the cash drawer (optional)

    Once you've got the printer all set up, you can connect a cash drawer.

    The cash drawer connects to your receipt printer and is triggered to open when you finish a cash sale, and the printer prints the receipt.

    To set up the cash drawer:

    1. Plug the RJ12 connector cable (the one that looks similar to a phone line) from the cash drawer into the receipt printer.

    2. As you did when enabling receipt cutting earlier, head to http://localhost:631/printers/

    3. Once in CUPS, Select your printer model (TM-T82IIIL) from the list.

    4. Select from the drop-down menu Set Default Options.

    5. Under Buzzer/Cash Drawer Control choose Open Drawer #1.

    Screen_Shot_2020-11-20_at_9.36.13_AM.png

    6. Click the Set Default Options button to complete.

    Your cash drawer should now be all set to go! You can test it out by performing a test print

    Perform a test print

    Now that your printer is installed you can start using it to print your receipts in Retail POS.

    To perform a test print, follow the steps below:

    1. Navigate to Sell > Sales history

    Epson-TM88V-Sales-History.png

    2. Click a sale to expand it

    Epson-TM88V-Sales-History-Expand-Sale.png

    3. Click Print receipt

    Epson-TM88V-Sales-History-Expand-Sale-Print-Receipt.png

    4. Select the receipt template you’d like to use

    Epson-TM88V-Sales-History-Receipt-Template.png

    This will take you to the print preview screen. If the TM-T82III/TM-T82IIIL is not your default printer, click Change and select the printer from the list.

    Once that's been changed you should be able to print out a receipt.

  • Downloading and installing the Epson driver for Windows

    1. To download the latest printer drivers (specialized software that helps the printer run correctly on your computer), go to Epson's website, find your printer model and click it.
    2. On the printer model page, click Software.
    3. Check the box next to Agree to the Software License.
    4. Click the Download button next to the Printer Driver for [your operating system].
    5. When this download is completed, go to your Downloads folder, right-click on the file, and select Extract All...
    6. After extracting the file, a new folder will open. Double-click on the install and follow the installation guide instructions.
    7. Once installed you will see a confirmation box. Close this and continue to the next step.

    Installing your Epson Printer

    Using the start menu, search for Register and open EPSON APD5 - Register, change, or delete TM Printer.

    Epson_Register_Add.png

    You will be brought to the printer setup screen where you'll need to input the following information:

    screenshot_printer_set_up.png

    • Model: Select Epson TM-T82IIIL under model.
    • Name: Type in the name of your choice or leave as default.
    • Port Type: Set this to Ethernet.
    • Port: Leave this as Auto setup.
    • IP Address: This is where you need to enter your printer's IP address. To find this, you will need to switch the printer off and turn it back on, please wait for 20 seconds until the network configuration slip is printed.

    Please ensure the ethernet cable is plugged in at the back of your printer before continuing to print the IP address.

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    Once you've filled out these fields, click Save settings. A test receipt will be printed confirming that the printer has been successfully set up.

    Perform a test print

    Now that your printer is installed, you can start using it to print your receipts in Retail POS.

    To perform a test print, follow the steps below:

    1. Navigate to Sell > Sales history

    Epson-TM88V-Sales-History.png

    2. Click a sale to expand it

    Epson-TM88V-Sales-History-Expand-Sale.png

    3. Click Print receipt

    Epson-TM88V-Sales-History-Expand-Sale-Print-Receipt.png

    4. Select the receipt template you’d like to use

    Epson-TM88V-Sales-History-Receipt-Template.png

    This will take you to the print preview screen. If the TM-T82IIIL is not your default printer, click Change and select the printer from the list.

    Once that's been changed you should be able to print out a receipt.

    Connecting the cash drawer

    Once you've got the printer all set up, you can connect up the cash drawer.

    The cash drawer connects to your receipt printer and is triggered to open when you finish a cash sale, and the printer prints the receipt.

    To set up the cash drawer:

    1. Plug the RJ12 connector cable from the cash drawer into the receipt printer.

    2. Next, navigate to your Devices and Printers window on your computer.

    3. Right-click on your receipt printer, select Printing preferences > Peripherals.

    4. Use the drop-down menu to select Cash Drawer.

    5. Next, select End of Document and click open on both Cash Drawer #1 and Cash Drawer #2

    If you want your cash drawer to fire before the receipt prints, you can select the Start of Document option instead.

    6. Apply these settings and test it by performing a test sale

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