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Setting up Smart Terminal v2 (S700/S710) with Lightspeed Payments

To set up the Smart Terminal v2 (Stripe Reader S700/S710) with Lightspeed Payments you’ll need to use Retail POS on a web browser or iPad and have been approved for Lightspeed Payments.

What's in the box

When you receive the payment terminal, the box will contain:

Smart Terminal v2

Smart Terminal v2 front.

USB-C charging cable

Smart Terminal v2 USB-C cable.

Power adaptor*

Smart Terminal v2 power adapter (US).

*Region-specific

Dock

Smart Terminal v2 (S700).

Ethernet hub

Ethernet hub

*Shipped in separate box

Charging the Smart Terminal v2

Charging without the dock

  1. Connect the reader to power by plugging the provided USB-C cable into the port on the left side of the reader.
  2. Connect the opposite end of the USB-C cable to the provided power adapter and plug it into a power outlet.

Charging with the dock

  1. Connect the reader to power by plugging the provided USB-C cable into the port on the underside of the dock.
  2. Wind the cord through the channel to secure it.

    USB-C cable connected to the dock.

  3. Connect the opposite end of the USB-C cable to the provided power adaptor and plug it into a power outlet.
  4. Place the Smart Terminal v2 onto the dock to charge it.

Turning the Smart Terminal v2 on and off

After the reader is fully charged, hold down the power button on the right side until the screen turns on. After the device powers on, press the power button to sleep or wake the device.

To fully power off the device, hold down the power button until the power off option appears on the screen, then select it.

Connecting the Smart Terminal v2 to the internet

The Smart Terminal v2 requires an internet connection to process payments. It can be connected via Wi-Fi or Ethernet.

  • Connecting the Smart Terminal v2 via Wi-Fi

    Your Wi-Fi network must use WPA-Personal or WPA2-Personal encryption and be password protected. Non-password-protected networks or enterprise networks are not supported.

    To connect the Smart Terminal v2 to Wi-Fi:

    1. Swipe right from the left edge of the reader screen to reveal the Settings button.

      Smart Terminal v2 settings panel.

    2. Tap the Settings button.
    3. When prompted, enter the admin PIN 07139.

      Smart Terminal v2 admin pin screen.

    4. Select Wi-Fi Settings.

      Smart Terminal v2 Settings page to select Wi-Fi settings.

    5. Select the Wi-Fi network that Retail POS is connected to.
    6. This will also automatically generate a pairing code that will be used to pair your terminal with Retail POS. Make note of this code to be used later.
  • Connecting the Smart Terminal v2 via Ethernet

    1. Unplug the charging cable from the power source.
    2. Plug the charging cable into the hub and plug the hub into the power adaptor connected to the power source.
    3. Plug one end of the Ethernet cable into your router and the other end into the Ethernet port on the hub.

      Dock and ethernet cable connected to the hub.

    4. Turn the terminal on by holding the power button on the right side of the device until the screen turns on.
    5. On the terminal, swipe right from the left edge of the reader screen to reveal the Settings button.

      Smart Terminal v2 settings panel.

    6. Tap the Settings button.
    7. When prompted, enter the admin PIN 07139.

      Smart Terminal v2 admin pin screen to enter PIN.

    8. Select Generate pairing code. This will be used to pair your terminal with Retail POS, so make a note of this code to be used later.

      Smart Terminal v2 Settings page to select generate pairing code.

    Your terminal will immediately connect to the internet and will remain charged while plugged in.

    Managing the terminal's Ethernet connection

    If you want to remove the terminal from the dock, you'll need to make sure the terminal is connected to your Wi-Fi network.

    The Smart Terminal v2 resets its priority to Ethernet when rebooting. Even if the terminal was previously configured for Wi-Fi, the reader will switch to Ethernet if it detects an Ethernet cable connection while starting up.

    If the reader is docked but there is no Ethernet cable plugged in, it will use Wi-Fi. Regardless of how it is connected while docked, you can still choose to connect to Wi-Fi and manage networks on the device.

Pairing the Smart Terminal v2 to Retail POS

You can pair your Smart Terminal v2 to Retail POS using a desktop web browser or an iPad.

  • Pairing your terminal using a web browser

    1. In Retail POS, navigate to Setup > Payment types.
    2. Click the pencil icon (Edit) next to Lightspeed Payments.
    3. In the Pair registers section, click Pair a terminal.
    4. Use the Register dropdown to select the register where the terminal will be paired.

      Lightspeed Payments pairing screen with the Register dropdown highlighted.

    5. Enter the Terminal pairing code that was generated earlier in the Terminal pairing code field.

      Lightspeed Payments pairing screen with fields to enter the terminal pairing code and the terminal name.

      If you've misplaced the pairing code, you can generate a new code by swiping right from the left edge of the terminal screen to reveal the Settings button > tap Settings > enter the admin PIN 07139 > tap Generate pairing code.

    6. Enter a name in the Terminal name field.
    7. Click Pair register.
    8. Click Save payment type.

      Lightspeed payments pairing screen with a banner confirming the terminal is paired.

  • Pairing your terminal using an iPad

    1. Open the Retail (X) iPad app and tap the Menu (≡) icon.

      iPad main menu open.

    2. Navigate to Settings > Hardware.
    3. In the Lightspeed Payments section, tap Connect to WiFi terminal.

      Hardware settings page with Connect to WiFi terminal highlighted.

    4. Enter the Terminal pairing code that was generated earlier in the Terminal pairing code field.

      Connect to WiFi terminal page with fields to enter terminal pairing code and terminal name.

      If you've misplaced the pairing code, you can generate a new code by swiping right from the left edge of the terminal screen to reveal the Settings button > tap Settings > enter the admin PIN 07139 > tap Generate pairing code.

    5. Enter a name in the Terminal name field.
    6. Tap Connect.

Your Smart Terminal v2 is now paired and connected to the register and is ready to start processing transactions. Return to the Sell screen and complete a few transactions to ensure everything is running smoothly.

Hardware settings page with confirmation that the terminal is paired and connnected.

A minimum payment amount of $0.50 in local currency (US, Canada, Australia) or £0.30 (UK) will apply to all transactions.

What's next?

Processing payments with Lightspeed Payments

Learn how to take payments using Lightspeed Payments.

Learn more

Troubleshooting your Lightspeed Payments

Read more about common Lightspeed Payments troubleshooting steps.

Learn more

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