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How to send Connection Logs to Tyro help desk on iPad


Uploading Tyro connection logs for Tyro payment terminals


  • Retail POS for iPad 


  1. Open the left-hand menu by tapping on the three horizontal lines
  2. Tap on Settings
  3. Tap on Hardware
  4. Under Tyro, tap View Logs
  5. Tap Send to Tyro


Additional Information

Retail POS does not have access to any logs that are uploaded, they are only visible to Tyro. 

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