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Using the register closure report

Register-Closure-Close-Register.pngRegister closures are a basic process in retail that allows you to physically check your cash and credit totals against their recorded totals in Retail POS.

A register is opened when you first navigate to the Retail POS sell screen, and it checks the date and time on your computer or iPad, recording it as your register open time. From that point on, any sales you record on that register in Retail POS will be included in the register closure report.


Once you decide to close the register, a register closure is created. This is actioned through the Close register page, which can be accessed by navigating to Sell > Open / Close.

This process connects to the Retail POS cloud server and checks its date and time, recording it as the time the register was closed. All sales, payments, and returns done in between the open and close time on that register will be recorded in a register closure report.

The register closure report breaks down its info by:

  • Outlet: Which outlet the register is in
  • Register: Which register was used
  • Closure #: The unique identifier for the register closure. Also referred to as Sequence #
  • Opened: The date and time the register was opened
  • Closed: The date and time the register was closed (this doesn’t have to be the same day as the opening time)
  • New sales: The total value of sales created during the register period
  • Taxes: A breakdown of the taxes collected while the register ran
  • Discounts: A total of discounts added to sales, including manual discounts, promotions, and price books
  • Account sales: Account sales created, paid, and returned
  • Layby sales: As account sales
  • Delivery and pickup: A breakdown of unfulfilled sales by revenue and deposits (revenue received in advance)
  • Payments: The total payments applied against sales during the register and a breakdown of payments received by payment type

Payments can be applied to sales created during other register closures.

When closing up the register, you add up and confirm your totals by payment type against the expected totals listed on the register closure.

You can also see the closure's full details by navigating clicking the View register closure sales button at the bottom of the page, after closing the register.


You're then taken to the Reporting > Register closures page, where you'll see the View full details button at the top left of the page. Select this button to see a list of each sale and its products and payments from the closure.


Register closures are important because they allow you to view a snapshot of the activity during a business day. This doesn’t change with returns and voids the way that other reporting does. Because of this, it’s especially helpful for comparing to later reports to get a better picture of how your store operates day-to-day and creates a financial record for reporting

To learn more on how to perform a register closure, check out the How to perform a Register Closure guide.

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