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Setting up your Epson TM-T82II (USB)


Device checklist

In order to set up your receipt printer with your Windows PC, you'll first need to make sure you have all the peripherals needed.


You will need the provided power cable and USB cable for the printer

Receipt rolls

Make sure you have 80mm receipt rolls. To load your receipt roll open the latch on the top right of the printer, place the roll inside, and pull some of the paper through before closing the lid.

Cash drawer (optional)

You may also wish to set up your cash drawer at the same time. To do this you'll need a specialized cash drawer cable. This is similar looking to an ethernet cable but is smaller on one end.

Downloading and Installing the Epson driver

  1. To download the latest printer drivers (specialized software that helps the printer run correctly on your computer), go to Epson's website, find your printer model and click it.
  2. On the printer model page, click Software.
  3. Check the box next to Agree to the Software License.
  4. Click the Download button next to the Printer Driver for [your operating system].
  5. When this download is completed, go to your Downloads folder, right-click on the file, and select Extract All...
  6. After extracting the file, a new folder will open. Double-click on the install and follow the installation guide instructions.

Installing your Epson Printer


You will be brought to the printer setup screen where you'll need to input the following information:

  • Model: Select Epson TM-T82II from the drop-down.
  • Name: Type in the name of your choice or leave it as default.
  • Port Type: Set this to USB.
  • Port: Leave this as Auto setup.

Once entered, click Close under Complete to finish

Perform a test print

Now that your Epson TM-T82II is installed you can start using it to print your receipts in Retail POS.

To perform a test print, follow the steps below:

  1. Navigate to Sell > Sales history


  2. Click a sale to expand it.


  3. Click Print receipt.


  4. Select the receipt template you’d like to use


This will take you to the print preview screen. If the Epson is not your default printer, click Change and select the printer from the list.

Once that's been changed you should be able to print out a receipt.

Set up a cash drawer

Once you've got the printer set up, you can connect a cash drawer.

The cash drawer connects to your receipt printer and is triggered to open when you finish a cash sale, and the printer prints the receipt.

To set up the cash drawer:

  1. Plug the RJ12 connector cable (the one that looks similar to a phone line) from the cash drawer into the receipt printer.
  2. Next, go to your Devices and Printers window on your computer.
  3. Right-click on your receipt printer, and select Printing Preferences > Peripherals.
  4. Once in here, use the drop-down menu to select Cash Drawer.


  5. Next, select End of Document and click open on both Cash Drawer #1 and Cash Drawer #2.

    If you want your cash drawer to fire before the receipt prints you can select the Start of Document option instead.

  6. Apply these settings and test it by performing a test print from Sales history.

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