Images are only published to Shopify on the initial publish. Images do not sync between Retail POS and Shopify.

• We will send the main image only when you first publish the product to Shopify. Any additional images need to be directly imported into Shopify.

• If you remove the main image on Retail POS, it won't remove the image from Shopify. You have to manually delete the main image on Shopify.

• If you remove the main image on Retail POS and upload a new one, that won't override an existing image on Shopify or sync to Shopify.

• If a product on Shopify has images but the Retail POS product doesn't, then uploading an image to the Retail POS product won't override the images on Shopify.

• Pulling the Shopify products into Retail POS won't bring the images.

• If you have the Shopify product two-way sync enabled, images will not sync into Retail POS for products created in Shopify. The images will need to be manually added to the product in Retail POS.

If the product was already published:

1. Unpublish the product.
2. Delete the product on Shopify.
3. Then republish it to sync the main image per product to Shopify.

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