Hi. How can we help?

Setting up your Epson TM-m30II and TM-m30II-NT (USB)

What you need

In order to set up your receipt printer, you'll first need to make sure you have the following:

Epson TM-m30II and TM-m30II-NT

Epson printer.

USB cable

USB cable.

Power cable

Power cable.

Paper roll

Paper roll.

Make sure you have 80mm receipt rolls. To load your receipt roll, open the latch on the top right of the printer, place the roll inside and pull some of the paper through before closing the lid.

Cash drawer (optional)

You may also wish to set up your cash drawer at the same time. To do this, you'll need a specialized cash drawer cable. This is similar to an Ethernet cable but is smaller on one end.

Adding the Epson TM-m30II or TM-m30II-NT

  • Downloading and installing the Epson driver for Mac

    1. Download the latest printer drivers (specialized software that helps the printer run correctly on your computer) for your TM-m30II or TM-m30II-NT.
    2. Check the box next to Agree to the Software License.
    3. Click the Download button next to the Printer Driver for [your operating system].
    4. When the download is complete, open Finder and navigate to the Downloads folder. Double-click the file to extract it.
    5. Next, open the extracted folder of the same name.
    6. Double-click the .dmg file and the .pkg file
    7. Follow the installation guide instructions to install the driver.
    8. At the end of the installation process, a message will appear saying "The printer is not connected via USB". At this stage, tick Connect printer via network and click Continue.
    9. The printer is automatically installed and should appear in System Preferences > Printers and Scanners.

    Installing your Epson printer manually

    You may need to install the printer manually if it's not added automatically. You can do so by following these steps:

      1. Navigate to System Preferences and open Printers and Scanners.

        System Preferences with Printers & Scanners emphasized.

      2. Click the plus (+) and click Add printer or scanner.

        Printers & Scanners page with plus icon emphasized.

      3. This will open up a new window to select the printer to be added from the list, which will autofill the name, location, and use.

        Add printer window.

      4. Once you've put in all this information, click Add. Your printer should now be set up and ready.

        Printers & Scanner page with added printer emphasized.


    Enable Receipt Cutting

    Once a receipt is printed, your Epson printer needs to be set to automatically cut the receipt from the paper roll. To do this, follow these steps:

        1. Head to the following URL: http://localhost:631/printers/. This will take you to CUPS. CUPS is a network printing service used by Mac computers. It allows you to set up your printers on a network, and customize options such as cash drawer setup.
        2. Once in CUPS, select your printer model (TM-m30II or TM-m30II-NT) from the list.

          Printer list.

        3. Select Set Default Options from the dropdown menu.

          Dropdown menu showing Set Default Options.

        4. Under Paper Cut, select Cut Per Page from the dropdown menu.

          General settings showing Paper Cut dropdown.

        5. Click Set Default Options.

    Connecting the cash drawer (optional)

    Once you've set up the printer, you can connect a cash drawer.

    The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or check sale, and the printer prints the receipt.

    To set up the cash drawer:

        1. Plug the RJ12 connector cable from the cash drawer into the receipt printer.
        2. Navigate to http://localhost:631/printers/
        3. Once in CUPS, select your printer model (TM-m30II or TM-m30II-NT) from the list.
        4. Select Set Default Options from the dropdown menu.
        5. Under Buzzer/Cash Drawer Control choose Open Drawer #1.

          General settings with Buzzer / Cash Drawer set to Open drawer #1.

        6. Click the Set Default Options button to complete.

    Your cash drawer should now be all set to go. You can test it by printing a receipt from the Sales history.


    Perform a test print

    Now that your Epson TM-m30II or TM-m30II-NT is installed, you can start using it to print your receipts in Retail POS.

    To perform a test print:

        1. Navigate to Sell > Sales history.

          Sales history page.

        2. Click a sale to expand it.

          Expanded sale.

        3. Click Print Receipt.

          Expanded sale with Print Receipt emphasized.

        4. Select the receipt template you’d like to use.

          Receipt template options.

    This will take you to the print preview screen. If the Epson is not your default printer, click Change and select the printer from the list.

    Once that's been changed, you should be able to print out a receipt.

  • Downloading and installing the Epson driver for Windows

    1. Download the latest printer drivers (specialized software that helps the printer run correctly on your computer) for your TM-m30II or TM-m30II-NT.
    2. Check the box next to Agree to the Software License.
    3. Click the Download button next to the Printer Driver for [your operating system].
    4. When this download is completed, go to your Downloads folder, right-click on the file, and select Extract All...
    5. After extracting the file, a new folder will open. Double-click on the install and follow the installation guide instructions.
    6. Once installed, you will see a confirmation box. Close this and continue to the next step.

    Installing your Epson Printer

    You will be brought to the printer setup screen, where you'll need to input the following information:

    Printer setup screen.

    1. Input the following information:
      • Model: Select Epson TM-m30II or TM-m30II-NT.
      • Name: Type in a name of your choice or leave it as default.
      • Port Type: Set this to USB.
      • Port: Leave as Auto setup.
    2. Click Save settings.
    3. Click Test print when the option becomes available to confirm the connection between the computer and your printer.
    4. Once printed, click Next.

    To confirm your printer was installed onto Windows, go to Control Panel > Devices and printer and you will see your TM-m30 listed.


Was this article helpful?