After creating a product with variants, you may need to edit the product or delete variant attributes. You can also fix duplicate variants if an error occurs after products have been imported.

Editing variants

From a specific product’s page, you can edit variant attributes, values, and other variant-specific information:

1. Navigate to Catalog > Products.

   

2. Locate the product with variants, using the filters if needed.

3. Click the pencil icon (Edit), or click the product row to expand it > Edit.

   

4. Make any necessary changes in the Variants section, including adding more variants.

   

5. Click Save.

Editing the inventory of variant products

You can edit the inventory of individual product variants:

1. In the Variants section, click on a product variant to expand the row.

   

2. In the Inventory levels section, update the Available to sell quantity for the variant in each of your store locations.
3. Click Save.

Changing the name of a variant value

You can also change the name of a variant value without having to delete and recreate the variant:

1. In the Variants section, click Edit value names under the Value field.

   

2. Enter a new name for each value, as needed.
3. Click Apply changes.
4. Click Save.

The new product variant name will be automatically applied to all sales and reports, including previous sales.

If this product is attached to a quick key, you’ll need to delete the existing quick key and re-add the product as a new quick key to ensure that the new value name is displayed.

Making a variant inactive

If you want to make a variant temporarily unavailable to sell, you can set it to inactive and reactivate it at a later time:

1. In the Variants section, toggle the Enabled option on or off for each variant you want to activate or deactivate.

   

2. Click Save.

The inactive variant will no longer be displayed when you add products to a sale.

If this product is attached to a quick key, deactivating one variant will render the quick key unusable. You’ll need to delete the existing quick key and re-add the product as a new quick key.

Deleting variants

Deleting a variant attribute

If you no longer offer a specific variant attribute, you can delete the attribute without deleting the entire product:

1. Navigate to Catalog > Products.
2. Locate the product with variants, using the filters if needed.
3. Click the pencil icon (Edit).
4. In the Variants section, click the trash icon (Delete) next to the attribute you want to delete. The first attribute of a variant can’t be deleted in this way. To change the variant attribute order, click and drag the attribute using the six dots icon (Drag).

5. Click Delete # value(s). The to-be-deleted variants will display a trash icon (Delete) instead of a pencil icon (Edit).

   

6. Click the trash icon (Delete) next to the valueless attribute.
7. Click Save.

Deleting a value

If you still offer a variant attribute (like Color) but no longer offer a specific value (like Red), you can delete only the value without deleting the attribute:

1. Navigate to Catalog > Products.
2. Locate the product with variants, using the filters if needed.
3. Click the pencil icon (Edit).

4. Click the trash icon (Delete) next to the value you want to delete > Delete # value(s).

   

5. Click Save.

Deleting a specific variant

You can delete a specific variant while leaving the the variant product’s attributes intact:

1. Navigate to Catalog > Products.
2. Locate the product with variants, using the filters if needed.
3. Click the pencil icon (Edit).

4. Click the trash icon (Delete) next to the variant you want to delete.

   

5. Click Remove variant.

When you delete a variant, its inventory levels and average cost will be deleted. While you can restore the deleted variant in the future, it will have zero inventory and no average cost.

Fixing duplicate variants

Variant products may be duplicated when products are added, particularly after importing products in bulk. Retail POS automatically checks for duplicate variant products, but you’ll need to resolve the conflicts before you can make further edits to your variant products.

To check if you have duplicate variant products and fix any issues:

1. Navigate to Catalog > Products.
2. Locate the product with variants, using the filters if needed.
3. Click the pencil icon (Edit).
4. In the Variants section, click Fix # conflicts.
5. Click the variant product you want to keep. The duplicate variants will be converted into separate inactive products, and their inventory will transfer to the kept product.
6. If you have other duplicate variant products, click Next and repeat the previous steps.
7. Click Save changes.

Once you’ve fixed the duplicate variants, you may want to perform a partial inventory count on the remaining variant product to ensure that your inventory count is accurate.

Duplicate variants and composite products

If you have a composite product containing a duplicate variant product that was removed, its inventory count may be incorrect.

Retail POS won’t prompt you if a composite product contains a duplicate variant. To ensure that the inventory counts are correct after fixing the duplicate variant product:

• Edit the composite product.
• Delete the duplicate variant product.
• Add the remaining variant product(s) to the composite product.

What’s next?