After creating a product with variants, you may need to edit the product or delete variant attributes. You can also fix duplicate variants in case of errors that occur after importing products.

Editing variants

You can edit a product's variant attributes, values, and other variant-specific information on the product's page:

1. Navigate to Products.

   

2. Locate the product with variants, using filters as needed.

3. Click on the pencil (Edit) icon.

   

4. Make any necessary changes in the Variants section, including adding more variants.

   

5. Click Save.

Editing the inventory of variant products

You can edit the inventory of individual product variants:

1. In the Variants section, click on a product variant to expand the row.

   

2. In the Inventory levels section, update the Current inventory for the variant in each of your store locations.
3. Click Save.

Changing the name of a variant value

You can change the name of a variant value without having to delete and recreate a variant:

1. In the Variants section under Value, click Edit value names.

   

2. Enter a new name for each value, as needed.
3. Click Apply changes.
4. Click Save.

The product variant will automatically have the new name applied to all sales and reports, including previous sales.

If this product is used in a quick key, you'll need to delete the existing quick key and re-add the product as a new quick key for the changed value name to display.

Making a variant inactive

If you want to make a variant temporarily unavailable to sell, you can set it to inactive and reactivate it at a later time:

1. In the Variants section, toggle on Enable for each variant you want to make inactive or active.

   

2. Click Save.

The inactive variant will no longer display when adding products to a sale.

If this product is used in a quick key, making one variant inactive will render the quick key unusable. You'll need to delete the existing quick key and re-add the product as a new quick key.

Deleting variants

Deleting a variant attribute

If you no longer offer a specific variant attribute, you can delete the attribute without deleting the entire product:

1. Navigate to Products.
2. Locate the product with variants, using filters as needed.
3. Click on the pencil (Edit) icon.
4. In the Variants section, click the trash (Delete) icon next to the attribute you want to delete. The first attribute of a variant can't be deleted in this way. To change the variant attribute order, click and drag the attribute using the six-dot (Drag) icon.

5. Click Delete # values. The to-be-deleted variants will show a trash (Delete) icon instead of a pencil (Edit) icon.

   

6. Click the trash (Delete) icon next to the valueless attribute.
7. Click Save.

Deleting a value

If you still offer a variant attribute, like Color, but no longer offer a specific value, like Red, you can delete only the value without deleting the attribute:

1. Navigate to Products.
2. Locate the product with variants, using filters as needed.
3. Click on the pencil (Edit) icon.

4. Click the trash (Delete) icon next to the value you want to delete > Delete # value.

   

5. Click Save.

Deleting a specific variant

You can delete a specific variant while leaving the attributes and values of a variant product intact:

1. Navigate to Products.
2. Locate the product with variants, using filters as needed.
3. Click on the pencil (Edit) icon.

4. Click the trash (Delete) icon next to the variant you want to delete.

   

5. Click Remove variant.

A deleted variant will have its inventory levels and average cost deleted. While you can restore this variant in the future, it will have zero inventory and average cost.

Fixing duplicate variants

Duplicate variant products may occur when adding products, particularly after importing products in bulk. Retail POS automatically checks for duplicate variant products, but you'll need to resolve the conflicts before you can make further edits to your variant products.

To check if you have duplicate variant products and fix any issues:

1. Navigate to Products.
2. Locate the product with variants, using filters as needed.
3. Click on the pencil (Edit) icon.
4. In the Variants section, click Fix # conflicts.
5. Click the variant product you want to keep. The duplicates will be converted into separate inactive products, and their inventory will transfer to the kept product.
6. If you have other duplicate variant products, click Next and repeat the selection process.
7. Click Save changes.

Once you've fixed the duplicate variants, you may want to perform a partial inventory count on the remaining variant product to ensure you have the correct inventory count.

Duplicate variants and composite products

If you have a composite product containing a duplicate variant product which was removed, its inventory may be incorrect.

Retail POS will not prompt you if you have a duplicate variant in a composite product. To ensure that the inventory counts are correct after fixing the duplicate variant products:

• Edit the composite product.
• Delete the duplicate variant product.
• Add the remaining variant product to the composite product.

What's next?