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When I void a sale in Retail POS (X-Series) will it void the Xero invoice?

 Setup

  • Retail POS for Mac or PC
  • Xero Integration

Answer

When voiding an invoice in Retail POS does not void the invoice in Xero. You will have to void it manually in Xero. Especially for an on-account sale that has been synced to Xero, voiding it will not void the sale in Xero.

 

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